Selena J Knight
Mooresville,NC
Summary
Dedicated Property Manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.
Overview
45
45
years of professional experience
1
1
year of post-secondary education
Work History
Property Manager
Knight Properties
Mooresville, NC
04.2008 - Current
- Negotiate lease and rental agreements; oversee capital improvements, maintenance and modifications for 9 residential units and 3000 square feet of commercial space in 2 different buildings
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Developed, reviewed and submitted property operating and capital budgets.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Secretary
Federal Aviation Administration, FAA
Charlotte, NC
05.2012 - 08.2019
- Analyzes and evaluates, on quantitative and/or qualitative basis, effectiveness of programs or operations in meeting established goals and measures
- Analyzes and prepares program status reports for review at all levels
- Reviews internal processes and procedures, and recommends improvements to promote efficiency and cost savings
- Performs program cost analyses such as development of life cycle or other cost analyses of projects, or performs cost benefit or economic evaluations of programs
- Review, monitors, analyzes, and evaluates financial, narrative, and statistical reports and program data submitted
- Analyzes data and identifies significant findings
- Recommends improvements in program operations based on those findings
- Participates in discussions, meetings, conferences and conference calls with agency administrative, subject matter experts, and technical personnel, and other federal agency officials
- Such interactions are to gain information, to investigate facts, to present conclusions, recommendations, to obtain concurrence and to develop alternate courses of actions; and to mutually resolve problems
- Plan, and develop life cycle cost analyses of projects or performing cost benefit or economic evaluations of current or projected programs such as personal property management and space planning help implement, manage and control administration of these business processes
- Applies experience to evaluating and advising on organization, methods, and procedures for providing administrative support systems such as KSN and website management, correspondence control, developing Standard Operating Procedures and directives
- Researching and investigating new or improved processes to validate business analysis and trend analysis and determine impact on operational processes
- Analyses management information requirements to develop program or administrative reporting systems and procedures, data gathering and analytical techniques, and systems evaluation methodology;
- Performs variety of secretarial and administrative functions to implement office’s administrative policies and procedures
Assets/Office Manager
Lakeland Asset Management
Mooresville, NC
05.2010 - 04.2012
- Develops and executes strategy to maintain integrity of physical assets and maximize returns from asset in accordance with goals and objectives
- Manages all disposition aspects of OREO assets assigned from foreclosure to final closing
- Interfaces with internal and external professionals including legal, accounting, insurance and tax, real estate brokers and property managers
- Responsible for team of REO Officers and Portfolio Managers to manage, protect, market and dispose of bank-owned properties
- Assist in the development of asset strategies, asset reviews, valuations and budgets of bank-owned and (potentially) bank-owned collateral, as well as assist in the negotiation of purchase & sales agreements, leases, and contracts to minimize risk and maximize return to the bank
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Logistics Management Specialist
USAF-NC Air National Guard
Charlotte, NC
03.2001 - 03.2008
- Manages materiel management activities and systems involved in requirements determination, inventory control, and receipt, storage and issues of supplies and equipment
- Computes requirement, determines allowance, and researches and identifies materiel requirements, performs operations involved in storage inspection, identification and receipt of property and performs inventories and ensures timely correction of discrepancies.
- Managed system support functions to set priorities and service levels expectations
Management/Information Technology Specialist
USAF- NC Air National Guard,
Charlotte, NC
03.1994 - 03.2001
- Performs, supervises, or manages variety of communications and information management tasks and activities including staff support, publishing, records, administrative communications, and workgroup management
- Manages electronic and manual publications and forms development, design, control, storage, and dissemination and acquires and distributes publications and forms using manual or electronic means.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes
Services Management Specialist
USAF - NC Air National Guard
Charlotte, NC
03.1987 - 03.1994
- Manages and directs programs, operations, and supervises appropriated fund (APF) food service activities; lodging activities; recreation, fitness, and sports programs; linen exchange operations; mortuary affairs programs; honor guard teams
- Supervises and administers non-appropriated fund (NAF) and appropriated fund food service activities; lodging activities; recreation and physical fitness programs; linen exchange operations; mortuary affairs activities; honor guard teams; and morale, welfare, recreation, and services (MWRS) readiness programs and personnel.
- Developed and maintained courteous and effective working relationships
Education
Bachelor's degree - Business Administration
Montreat College
Montreat, NCAssociate's degree - Business Administration And Accounting
Mitchell Community College
08.2022 - Current
Associate's degree - Logistics Management
Community College of The Air Force Gunter AFB
Licenses And Certifications - Travel/Business
American Business And Fashion Institute
Charlotte, NC 08.1984 - 05.1985
Licenses and Certifications - Real Estate
Mitchell Community College
Statesville, NCSkills
Maintenance knowledge
Affiliations
American Legion Post #533 - Adjutant/Services Officer 2012
Exchange Club
Timeline
Associate's degree - Business Administration And Accounting
Mitchell Community College
08.2022 - Current
Secretary
Federal Aviation Administration, FAA
05.2012 - 08.2019
Assets/Office Manager
Lakeland Asset Management
05.2010 - 04.2012
Property Manager
Knight Properties
04.2008 - Current
Logistics Management Specialist
USAF-NC Air National Guard
03.2001 - 03.2008
Management/Information Technology Specialist
USAF- NC Air National Guard,
03.1994 - 03.2001
Services Management Specialist
USAF - NC Air National Guard
03.1987 - 03.1994
Licenses And Certifications - Travel/Business
American Business And Fashion Institute
08.1984 - 05.1985
Bachelor's degree - Business Administration
Montreat College
Associate's degree - Logistics Management
Community College of The Air Force Gunter AFB
Licenses and Certifications - Real Estate
Mitchell Community College