Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena N. Travis

Sandy ,OR

Summary

Experienced collaborator that leads in the most challenging environments with proven leadership skills, quality improvement strategies that have increased patient safety and satisfaction, with 15 years of experience in customer service and health care setting.

Overview

12
12
years of professional experience

Work History

Emergency Department Technician

Kaiser Sunnyside Medical Center
04.2023 - Current
  • Assisted with resuscitation, CPR, and emergency airway procedures in 40 bed emergency room, maintained EMT-B licensure
  • Collect data and analyze trends to prevent changes in acuity, problem solve, troubleshoot, plan and execute process improvement strategies for department meetings
  • Cultivated mutually beneficial working relationships with coworkers, managers and physicians to promote efficient service delivery.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood
  • Applied orthopedic devices like traction and OCL splints

Mortgage Loan Originator

Kind Lending LLC.
11.2022 - Current
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Negotiated loan terms and conditions with clients to maximize profitability.
  • Proactively identified solutions for customers experiencing credit issues.
  • Researched and updated industry knowledge on changing legislation and regulations.
  • Extensive networking and prospecting to increase sales volume

Cardiac Surveillance Technician

Kaiser Permanente
06.2018 - 04.2023
  • Monitored and documented cardiac rhythms according to physicians' orders while communicating lethal rhythm changes to code team and nursing staff.
  • Demonstrated in-depth understanding of telemetry equipment functions.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.

Imaging Assistant

Kaiser Permanente
12.2014 - 06.2018
  • Coordinated patient flow throughout NW region and within facility.
  • Patient scheduling in electronic medical record, patient preparation for exams and appointments, monthly projects to improve quality of service by utilizing SMART goals to ensure patient safety, continuation of care and regulation standards
  • Prepped and performed EKGs as needed

Emergency Department Technician

Legacy Mt. Hood Medical Center
12.2011 - 03.2015
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Facilitated the onboarding process for new employees.

Education

MBA - Health Care Management

Colorado Technical University
Colorado Springs, CO
05.2020

Bachelor of Science - Public Relations And Organizational Communication

Mid-America Christian University
Oklahoma City, OK
05.2017

Skills

  • Emergency Management, FEMA training -CDP, HICS, NIMS, ICS-100, 200,Hospital Emergency Taskforce Trainer-Mass Casualty Incidents certification, Emergency Medical Operations, CBRNE incidents,CPR, phlebotomy, wound care
  • Microsoft 365, EPIC/EMR, customer service, sales, public speaking, data analytics, financial services, technical support, problem solving, critical thinking

Timeline

Emergency Department Technician

Kaiser Sunnyside Medical Center
04.2023 - Current

Mortgage Loan Originator

Kind Lending LLC.
11.2022 - Current

Cardiac Surveillance Technician

Kaiser Permanente
06.2018 - 04.2023

Imaging Assistant

Kaiser Permanente
12.2014 - 06.2018

Emergency Department Technician

Legacy Mt. Hood Medical Center
12.2011 - 03.2015

MBA - Health Care Management

Colorado Technical University

Bachelor of Science - Public Relations And Organizational Communication

Mid-America Christian University

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Selena N. Travis