Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Selene Ceja

Selene Ceja

Mission,Texas

Summary

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Life Coach

Freelancers Union
Mission, TX
09.2023 - 06.2024
  • Developed strategies to help clients build resilience in the face of adversity or unexpected changes in their lives.
  • Guided clients through exercises that helped them uncover hidden talents or passions they didn't know they had.
  • Provided resources such as books, articles or videos related to topics discussed during sessions.
  • Encouraged clients to identify areas of improvement in their lives, developing actionable steps towards achieving those goals.
  • Conducted assessments of client's life goals and objectives, providing guidance and direction to help them achieve success.
  • Organized events such as seminars or retreats aimed at inspiring others to live a healthier lifestyle.
  • Supported clients in identifying unhealthy patterns in behavior or thinking processes that were preventing them from reaching their desired outcomes.
  • Offered advice on how to set achievable short-term and long-term goals.
  • Counseled individuals on how to maintain healthy relationships with family members, partners, friends, colleagues.
  • Helped individuals develop effective communication skills for dealing with difficult conversations or situations.
  • Facilitated group workshops and activities that encouraged self-reflection, personal growth, and positive change.

General Office Administrator

Amigo Oil and Gas LLC
Mission, TX
08.2016 - 09.2023
  • Organized and scheduled meetings and appointments.
  • Tracked employee attendance records on a daily basis.
  • Greeted visitors in a professional manner.
  • Developed and implemented office policies and procedures.
  • Assisted with data entry tasks in various software programs.
  • Responded to inquiries from employees in a timely manner.
  • Organized travel arrangements for staff members as requested by management team.
  • Assisted with special projects as assigned by management.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Coordinated onsite training events with outside vendors and online webinars.
  • Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
  • Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Recruited and trained new employees to meet job requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Executive Assistant

Meyer and Associates SA de CV
Reynosa, Mexico
01.2004 - 07.2016
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Oversaw inventory control processes ensuring availability of supplies at all times.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Created and maintained up-to-date records related to customer accounts or financial transactions.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Greeted visitors warmly upon arrival at the office premises.
  • Maintained confidential records and files related to executive operations.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Followed proper accounting and bookkeeping procedures to support audits.

Education

Life Coach

IPEC
New Jersey
09-2021

BBA - International Business Management

UANL
Monterrey Mexico
11-2000

Skills

  • Document Management
  • Verbal Communication
  • Meeting planning
  • Administrative Support
  • Human Resources
  • Operations Management
  • Database entry
  • Customer Engagement
  • Payroll Administration
  • Staff Management
  • Meeting Coordination
  • Scheduling
  • Travel Coordination
  • Office Supply Management
  • Telephone reception
  • Mail handling
  • Business Administration
  • Calendar Management
  • File Organization
  • Scanning and copying
  • Performance Improvement
  • Budget support
  • Time Management
  • Planning events
  • Payroll

Certification

  • Life Coach certification

Languages

Spanish
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Certified Life Coach

Freelancers Union
09.2023 - 06.2024

General Office Administrator

Amigo Oil and Gas LLC
08.2016 - 09.2023

Executive Assistant

Meyer and Associates SA de CV
01.2004 - 07.2016

Life Coach

IPEC

BBA - International Business Management

UANL

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Selene Ceja