Selene Vargas-Segura
Lancaster,CA
Summary
Accomplished Store Manager with a proven track record at Ifixit, enhancing customer satisfaction and streamlining operations. Expert in cash management and problem-solving, adept at leading teams in high-pressure environments. Increased client loyalty through exceptional customer service and efficient, results-driven practices. Skilled in multitasking and fostering positive relationships, demonstrating significant improvements in operational efficiency.
Overview
3
3
years of professional experience
Work History
Store Manager
Ifixit
2021.03 - 2022.12
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Mobile Home Park Manager
Shield Storage
2020.03 - 2021.03
- Managed administrative tasks such as lease agreements, renewals, and evictions in compliance with state regulations.
- Enhanced tenant satisfaction by addressing and resolving concerns in a timely manner.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
Tax Preparer
Liberty Tax Service
2019.12 - 2020.03
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Completed and filed returns with tax departments at local, state, and federal levels.
Education
No Degree - Accounting
Antelope Valley College
Lancaster, CA06.2026
High School Diploma -
City Of Angels
Los Angeles06.2017
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Friendly and Positive
- Cash Management
- Team Leadership
- Goals and performance
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Store Manager
Ifixit
2021.03 - 2022.12
Mobile Home Park Manager
Shield Storage
2020.03 - 2021.03
Tax Preparer
Liberty Tax Service
2019.12 - 2020.03
No Degree - Accounting
Antelope Valley College
High School Diploma -
City Of Angels
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