Overview
Work History
Education
Timeline
Generic

Selene Cortez

Gresham,OR

Overview

14
14
years of professional experience

Work History

01.2023 - Current
  • Member on the Child Welfare & Juvenile Justice Advisory Committees in Oregon

Director

Justice and Joy National Collaborative
Portland, OR
01.2020 - Current
  • Managed the IMPACT National Alliance of eleven young moms between the ages of 17 and 31, representing diverse backgrounds and lived expertise on the IMPACT (Invincible Mammas Pushing for Action and Change Together) in developing a national advocacy network by and for young mamas and their families.
  • Public policy and advocacy work for girls and young women, public speaking, and workshops.
  • Directed and managed the IMPACT (Invincible Mammas Pushing for Action and Change Together) project.
  • Developed and deepened relationships with new and existing partners to advance and improve project progress.
  • The Leadership of the Voices of Experience (LOVE) project, funded by the Office on Violence Against Women, supported the management of the project and worked closely with the OVW project manager, sub-awardees, and contractors, including survivors of incarceration and gender-based violence, to develop and refine the scope of work, and co-author a training curriculum to build victim service providers' capacity for supporting currently and formerly incarcerated survivors.
  • OJJDP Reducing Risk for Girls in the Juvenile Justice System, Training and Technical Assistance (TTA) supported the management and coordination of the training and technical assistance to twelve OJJDP-funded program sites under the OJJDP Girls Portfolio and worked closely with contractors, including young women who are survivors of incarceration, to provide and strategize webinars, data analysis, peer-to-peer learning exchanges, roundtables, and conferences (virtual and in-person).
  • Developed tools and systems for project management, including tracking deliverables, timekeeping, and consultant support.
  • Coordinated logistics for meetings, listening sessions, and other convening needs.
  • Direct, develop, manage, and implement project activities, including, but not limited to, technical assistance to government and community groups, research and evaluation, and grant and contract management.
  • Handled communication management by taking and making telephone calls, reviewing and prioritizing emails, and composing and typing correspondence.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Oversaw strategic planning and implementation to ensure organizational goals were met.

Area Manager

Ring Ring Wireless
Portland, OR
02.2015 - 02.2018
  • Promoted positive customer service experiences by promptly resolving conflicts
  • Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability
  • Supervised 25 employees to ensure optimal productivity
  • Supervised business functions, employee staffing, customer retention and financial accountability for all stores
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables
  • Boosted team morale and overall revenues by creating and implementing sales contests
  • Monitored customer order process and addressed customer issues
  • Improved overall customer purchasing experiences to promote steady revenue
  • Created and implemented store displays, promoting sales and growth
  • Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews
  • Cultivated and maintained relationships and ongoing communication with potential job candidates
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training on topics such as effective prospecting, sales negotiations and presentation development
  • Drove departmental efficiency by organizing comprehensive new hire training and orientation

Young Mom Advocate

National Crittenton
Portland, OR
06.2011 - 06.2016
  • Presented, spoke and was a panelist at a number of briefings, conferences and stakeholder meetings across the country regarding girl, young women and young mother related issues e.g
  • Foster care, child welfare, leadership, advocacy, etc

BOLD Program

National Crittenton
Portland, OR
04.2015 - 01.2016
  • Network with diverse stakeholders to bring awareness and support to the BOLD (Bringing Opportunity, Love, and Determination) program that provides support services nationally to Crittenton consumers of service transitioning out of Crittenton programs to build their social capital virtually and In-person
  • This was the beginning of my support towards advocating for other young moms of color who have been involved in the system, such as foster care like myself, to overcome all of the barriers and heal from past trauma to be able to give our children everything they need to succeed
  • While gaining the experience of advocating for myself locally, I was also able to use my voice to advocate for others nationally by speaking in front of State Legislators and the White House

Administrative Support Volunteer

MHCC Head Start
Gresham, OR
04.2013 - 06.2014

Education

High School Diploma -

Clackamas High School
Clackamas, OR
06-2011

Timeline

01.2023 - Current

Director

Justice and Joy National Collaborative
01.2020 - Current

BOLD Program

National Crittenton
04.2015 - 01.2016

Area Manager

Ring Ring Wireless
02.2015 - 02.2018

Administrative Support Volunteer

MHCC Head Start
04.2013 - 06.2014

Young Mom Advocate

National Crittenton
06.2011 - 06.2016

High School Diploma -

Clackamas High School

Similar Profiles

CREATE PROFILE
Selene Cortez