Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Seleni Rolon

Las Vegas

Summary


Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Southwestern Eye Associates
02.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.

Medical Assistant

Nevada Heart & Vascular
12.2021 - 01.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Supervisor

Worldpack
06.2020 - 08.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.

Education

Medical Assistant - MA

Pima Medical Institute
Las Vegas
04-2022

High School Diploma -

Delta Academy
Las Vegas, NV
01-2020

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Hospitality services

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Southwestern Eye Associates
02.2023 - Current

Medical Assistant

Nevada Heart & Vascular
12.2021 - 01.2023

Supervisor

Worldpack
06.2020 - 08.2021

Medical Assistant - MA

Pima Medical Institute

High School Diploma -

Delta Academy

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