Summary
Work History
Education
Skills
Timeline
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SELENIA LOZANO

El Paso

Summary

Healthcare operations leader with over seven years at Creative Solutions in Healthcare, currently an Area Director of Operations overseeing 9 SNFs in the El Paso market. Brings strong operational and financial acumen with a hands-on approach to pushing census growth, maintaining financial discipline, and sustaining regulatory excellence across multi-site operations. Known for leading with accountability and heart building strong teams, mentoring emerging leaders, and thoughtfully aligning day-to-day execution with broader organizational strategy.

Work History

Regional Director of Operations

Creative Solutions in Healthcare
  • Provide operational oversight and strategic guidance across 9 facilities in the El Paso market.
  • Collaborate with divisional and corporate leadership to ensure strong financial performance and budget execution.
  • Develop and mentor administrators by fostering leadership growth, accountability, and a unified, high-performing team culture.
  • Drive census growth and strengthen Creative Solutions’ market presence and positioning.
  • Ensure regulatory compliance and survey readiness, addressing risks proactively.
  • Support underperforming facilities through focused action plans and hands-on operational guidance.

Administrator

Creative Solutions in Healthcare
  • Directed all aspects of facility operations, including staffing, budgeting, compliance, and quality.
  • Achieved sustained census growth through referral development and community engagement.
  • Successfully led the facility through state surveys with strong compliance results.
  • Improved operational efficiencies and cost controls.
  • Recognized as a top financial performer.

Education

Master of Science - Healthcare

The University of Texas Rio Grande Valley
Edinburg, TX
05-2016

Skills

  • Multi-site operational optimization
  • Financial & Operational Acumen
  • Leadership & People Management
  • Regulatory Compliance & Survey Readiness
  • Quality Outcomes & Performance Improvement
  • Growth, Strategy & External Relations
  • Data, Systems & Process Improvement

Timeline

Regional Director of Operations

Creative Solutions in Healthcare

Administrator

Creative Solutions in Healthcare

Master of Science - Healthcare

The University of Texas Rio Grande Valley