Summary
Work History
Education
Skills
Timeline
Generic

Seliena Robinson

Republic,MO

Summary

Dynamic team player with a proven track record at McDonald's, in customer service and cash handling. Enhancing team performance through effective collaboration and problem-solving. Committed to maintaining a safe and organized work environment, fostering positive relationships, and driving customer satisfaction through service.

Work History

Team Member

McDonald's
01.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

Education

No Degree - Milliary

Republic Highschool
4370 Repmo Dr, Republic, MO 65738 4.9 Mi
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Collaboration and teamwork
  • Following instructions
  • Cleaning
  • Money handling
  • Workplace safety
  • Heavy lifting
  • Organizing work stations
  • Relationship building
  • Order preparation
  • Team building
  • Area and facility cleaning
  • Task prioritization

Timeline

Team Member

McDonald's
01.2025 - Current

No Degree - Milliary

Republic Highschool
Seliena Robinson