Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Selina Alvarado

San Antonio,TX

Summary

To obtain a position in a mental health field setting with experience in routine case management, providing in depth assessments face to face or over the phone, as well as providing individuals in the community with mental health stability. Compassionate Qualified Mental Health Professional with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Qualified Mental Health Professional

Coastal Plains Community Center
01.2023 - 07.2023
QMHP

Coastal Plains Community Center - Alice, TX

January 2023 to July 2023


  • Assisted clients in navigating complex systems by providing information about available services/resources within the community.
  • Assisted clients in navigating complex systems by providing information about available services/resources within the community.
  • Served diverse populations including children, adolescents, adults, families, couples from various cultural backgrounds addressing an array of mental health issues.
  • Engaged with clients and coordinated treatment plans in ages ranging from 5-18 years of age as a youth case manager
  • Responsible for providing skill building training in the home or out in the field: one-on-one skills sessions were done at home, at the office, or at the school relating to goals and objectives using evidence-based practices and curriculum.
  • Utilized coping mechanisms and skill strategies to treat clients progress
  • Worked with adults on call
  • Utilized CANS and ANSA in order to ensure proper symptoms and treatment are offered to client
  • Crisis management, safety planning, advocacy, as well as assisting with resource referrals
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
  • Documented client progress in confidential files as well as updated progress and treatment plans every 90 days, or right after hospitalization to document any changes in symptoms, treatment, or medication management.
  • Entered progress notes in a timely manner for proper billing
  • Performed client assessments and developed treatment plans/care plans
  • Provided clients with recommendations to community resources.
  • Observed and monitored client behavior and responses to treatment.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader
  • Worked one-on-one with nurses, LPC's, and Psychiatrists on the treatment client is receiving, if any changes have been made and medication management.
  • Worked one-on-one with social workers, school staff, teachers and principals on clients treatment, progress, and to ensure they were receiving proper education.
  • Worked on call crisis
  • Used company car to transfer clients if transportation was needed for one-on-one session as well as community resources and appointments
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader and supervisor.
  • Consulted with different mental health treatment centers in Texas to ensure client had a bed and was placed in system for care once they arrived
  • Followed up with hospital and/or family and client after discharge
  • Participated in staff meetings, monthly training, company programs, as well as professional development training as required

Sales support/Billing

Bestway Oilfield
06.2018 - 06.2020
  • Handled billing and accounts payable for salesmen in the company, as well as at least 10+ oilfield company accounts
  • Created quotes, tickets and rental tickets for sales men
  • Worked with several different software's for invoicing and paying out invoices for oilfield companies
  • Meticulously handled hundreds, even millions of dollars with invoices and made sure they were paid on time, and correctly
  • As a sales support clerk, I was able to help my salesman with his quotes, making sure all parts were accounted for, and correctly billed
  • Worked with different departments in making sure that the product we were shipping out was correctly charged
  • Handled accounts payable
  • Worked with 7+ salesmen
  • Worked with reputable companies such as Halliburton, Fesco, ConocoPhillips, D & B Flow back, Spartan, Noble, Smith Production, SPN, Stuart, etc
  • Created quotes and tickets
  • Made sure prices were correct on parts being shipped
  • Handled billing in office as well as invoices mailed to customer
  • Handled office calls & filing as needed
  • Willing to train in any area to further my knowledge of the job and what it entailed.

Assistant Manager/Loan Officer

Sun Loan Company
09.2015 - 05.2018
  • Loan and field collector
  • Collections, phone calls and kept monthly percentages in tact
  • Filed and conducted credit checks for potential customers
  • Reviewed and approved/denied credit applications
  • Specialist in evaluating financial status of loan applicant
  • Customer Service.

Personnel Clerk

Jim Wells County Sheriff
10.2014 - 03.2015
  • I was in charge of handling time logs for the jail, as well as employees at the Jim Well's County Sheriff's department
  • I assisted with the paperwork with new hires, made sure they had the requirements and paperwork needed to begin the hiring process
  • The deputies had overtime grants, I was in charge of docking hours, accumulating time and making sure they were receiving correct over time pay when they received their checks
  • The software used for personal time, comp time, etc., was an excel spread sheet
  • I would update bi-weekly the time for the employees and the jail employees as well
  • Worked with time sheets/logs for all personnel and made sure pay roll was in promptly on time
  • Handled employees workman comp, FMLA and health insurance paperwork
  • Processed all new hires- including all paperwork for safety classes, physicals, and evaluations
  • Responsible for medical and personal files for all employees
  • Worked with excel and Microsoft for time sheets
  • Kept up with bi-weekly excel log of all employees comp and sick time taken
  • Kept track of grants given to deputies.

Assistant Manager/Loan Officer

Gold Star Finance
11.2010 - 11.2012
  • Loan and field collector
  • Collections, phone calls and kept monthly percentages in tact
  • Filed and conducted credit checks for potential customers
  • Specialist in evaluating financial status of loan applicant
  • Reviewed and approved/denied credit applications upon reviewing credit reports.

Home Provider

Regional Home Health Services
08.2007 - 03.2012
  • Performed duties in cooking and cleaning house, shaving and changing for patients
  • Bathing and maintaining healthy lifestyle for patients
  • Establishing a sanitary environment.

Customer Service Representative/Loan Officer

Reliable Finance Co
09.2007 - 10.2010
  • Collected Loans
  • Phone calls to customers for due dates
  • Customer Service.

Education

Master of Science - Clinical Mental Health Guidance & Counseling

Texas A & M University-Kingsville
Kingsville
05.2026

Bachelor of Arts - Psychology

Texas A & M University - Kingsville
Kingsville, TX
12.2022

High school diploma -

Alice High School
Alice, TX
05.2005

Skills

  • Customer service
  • Microsoft windows, word and excel
  • Bilingual
  • Microsoft Office
  • Accounts Payable Proficient in the use of
  • Sales Support Microsoft Applications (Word, Excel, Office)
  • Office Administration Ability to simultaneously handle tasks
  • Administrative Experience
  • Good Communication Skills
  • English Client Goal Planning
  • Desktop Support
  • Community Mental Health Programs
  • Account Management Crisis Intervention
  • Accounts Receivable Mental Health Support
  • Build Coping Skills
  • Customer support Crisis Evaluation and Intervention
  • Communication skills
  • Suicide Intervention
  • Suicide Risk Assessment
  • Clinical Documentation
  • Self-Harm Prevention
  • Dual Diagnosis Treatment
  • Multicultural Competence

Certification

QMHP Certification

CPR certified

Languages

Spanish
Professional Working

Timeline

Qualified Mental Health Professional

Coastal Plains Community Center
01.2023 - 07.2023

Sales support/Billing

Bestway Oilfield
06.2018 - 06.2020

Assistant Manager/Loan Officer

Sun Loan Company
09.2015 - 05.2018

Personnel Clerk

Jim Wells County Sheriff
10.2014 - 03.2015

Assistant Manager/Loan Officer

Gold Star Finance
11.2010 - 11.2012

Customer Service Representative/Loan Officer

Reliable Finance Co
09.2007 - 10.2010

Home Provider

Regional Home Health Services
08.2007 - 03.2012

Master of Science - Clinical Mental Health Guidance & Counseling

Texas A & M University-Kingsville

Bachelor of Arts - Psychology

Texas A & M University - Kingsville

High school diploma -

Alice High School
Selina Alvarado