Selina Alvarez
Texas City,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Massage Envy Spa
03.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
DISPATCHER ANIMAL CONTROL
Galveston County Health District
10.2022 - 03.2023
- Ensured compliance with all applicable federal, state and local laws governing the protection of both domestic and wild animals
- Maintained detailed records of animal intakes, adoptions, transfers, spay and neuter surgeries, medical treatments and releases
- Oversaw dispatch activities and enforced compliance with laws and regulations
- Processed high call volumes for Animal Control Officers
- Performed administrative duties such as filing reports, documenting incident details.
ASSISTANT MANAGER
Planet Fitness
11.2020 - 10.2022
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently
- Maintained accurate records of sales transactions using point-of-sale systems
- Assisted with new employee training and conducted performance reviews to track overall progress
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
Education
GED -
College of The Mainland
Texas City, TX03.2009
Skills
- Time Management
- Multi-Line Telephone Systems
- Customer Service
- Listening Skills
- Cash Handling
- Appointment Scheduling
- Visitor Check-In
- Data Inputting
Timeline
Front Desk Receptionist
Massage Envy Spa
03.2024 - Current
DISPATCHER ANIMAL CONTROL
Galveston County Health District
10.2022 - 03.2023
ASSISTANT MANAGER
Planet Fitness
11.2020 - 10.2022
GED -
College of The Mainland
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