Selina Ayers

• Helped keep inventory accurate by overseeing daily cycle counts.
• Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
• Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
• Loaded and unloaded items from and to shipping containers and vessels.
• Verified amount of items received in orders and cross-checked with invoices.
• Packaged items for safe shipment and protection from damage in transit.
• Processed orders and reported to supervisory staff when stock dwindled.
• Alternated goods in inventory by observing first-in and first-out approach.
• Checked inventory and selected products from specific locations based upon availability.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Pulled orders quickly to maintain demanding productivity goals.
• Marked stock with identification tags and labels to outline information such as storage locations.
• Followed orders precisely for correct items, sizes and quantities.
• Kept work areas neat, clean and free from debris.
• Maintained store assets with effective loss prevention strategies.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Prepared and checked outbound shipments for accuracy.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Noted unsafe components inside packages and discussed concerns with supervisors.
• Picked and packed order items.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Stocked warehouse efficiently by comparing item numbers with storage locations.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
• Interacted with guests in friendly and knowledgeable way.

Residential and commercial cleaning. Main focus: new construction cleans, cycle cleans, finish cleans

• Consulted with customers to assess needs and propose optimal solutions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Managed day-to-day business operations.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reported issues to higher management with great detail.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Secretary and sales at a locally owned cargo and utility trailer company. In charge of retail parts store in general, selling trailers, prepared paperwork and titles for sold trailers, responsible for incoming and outgoing cash flow, inventory, ordering/selling trailer parts, multi-line phone system, and customer service.

• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Welcomed customers and helped determine their needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Upsold additional products and services to increase revenue.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Operated cash register to record transactions accurately and efficiently.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Processed refunds and exchanges in accordance with company policy.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Set up new sales displays each week with fresh merchandise.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Used POS system to enter orders, process payments and issue receipts.
• Lifted up to Number pounds at once and used forklift to move heavier loads.
• Performed cash, card and check transactions to complete customer purchases.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Handled cash with high accuracy and took care to check bills for fraud.
• Identified and resolved discrepancies and errors in customer accounts.
• Conducted inventory counts by adding each item in stock and documenting in computer system.

• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Checking in/out vendors with scanners checking invoices for proper products and quantity
• Cleaning
• Stocking and front facing shelves
• Changing plan-o-grams
• Scan audits
• Store shift paperwork
• Daily shift duties

Cashier

Stocking

Back of warehouse inventory and scanning merchandise as needed per shipment. Receiving truck deliveries

RFID technology

Inventory scanners

Responsible for sending, receiving, and filing/scanning medical records.

Answering multi-line phone systems and transferring calls as needed to proper department. Sending messages to nurses and doctors as needed.

Scheduling/rescheduling patients for appointments/testing as needed.

Confirmations of appointments.

Gave pre-testing preparation instructions upon scheduling of patients upcoming tests.

Front/Back desk reception.

Patient demographics.

Insurance verifications, approvals, and certifications.

Collecting co-pays