Selina Dong
Ithaca,NY
Summary
Dynamic and customer-focused, I excelled as a Bubble Tea Barista and Cashier at Taichi Bubble Tea, where I enhanced sales through exceptional service and beverage crafting skills. Adept in using POS systems and social media marketing, I blend problem-solving abilities with a positive attitude to create memorable customer experiences.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
I work efficiently and am a fast learner. Any problems or requests given to me will be done quickly in an organized fashion.
Overview
1
1
year of professional experience
Work History
Bubble Tea Barista and Cashier
Taichi Bubble Tea
02.2024 - 10.2024
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prepared specialty drinks such as Bubble tea, Coffee and smoothies.
- Listened carefully to customer requests and created delicious beverages custom to the customer's liking, which improved sales.
- Greeted customers entering store and responded promptly to customer needs.
- Increased guide readership through effective online promotion and social media marketing.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Kept restaurant organized, organized shelves, adequately kept track and removed any expired items.
Education
11th Grade
Ithaca High School
Ithaca, NY06-2026
Skills
- Positive Attitude
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Organizational Efficiency
- Adaptable and Flexible
- Fast Learner
- Customer Service
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Extracurricular activities
- President of Key club
- Treasurer of Student Council
- Section leader of clarinets in the School music department
- Working on cancer research project in Molecular Biology club
- Treasurer and writer for Stall Stories (a student ran club)
Timeline
Bubble Tea Barista and Cashier
Taichi Bubble Tea
02.2024 - 10.2024
11th Grade
Ithaca High School
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