Selina Galarza
Oroville,CA
Summary
Driven Customer Service Assistant with proven expertise in complaint resolution Rite Aid and i got paid by a program called DOR Northern Sierra District. Excelled in fostering customer loyalty through exceptional service, enhancing company reputation. Skilled in collaboration and communication, significantly improving team efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
DOR Northern Sierra District
01.2023 - Current
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Education
Butte College
Oroville, CASkills
- Cash Handling
- Complaint Handling
- Customer service
- Complaint resolution
- Hard working
- Collaboration
- Communication skills
- Time management
- Active listening
- Interpersonal skills
Timeline
Customer Service Assistant
DOR Northern Sierra District
01.2023 - Current
Butte College
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