Selina Iseli
Crozet,VA
Summary
Proven leader in office management and human resources, enhanced team workflows and significantly improved employee retention at R.A. Yancey Lumber Corp. Expert in payroll processing and relationship building, strategies boosted company morale and compliance, leveraging skills in database administration and event coordination for optimal operational efficiency.
Overview
24
24
years of professional experience
Work History
Office Manager/Human Resources Manager
R.A. Yancey Lumber Corp
01.2021 - 08.2024
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed detailed plans based on broad guidance and direction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Prepare and maintain log tickets for loggers
- Assisted with Sales, inventory, and implementing TallyWorks software program.
- IT and software issues.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Senior Administrative Assistant
Schwan's Home Service
08.2005 - 11.2020
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Coordinated office activities and public events.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Arranged business travel details for company employees per supervisor requirements.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Coordinated trainings for new team members, overseeing onboarding details.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Managed electronic records database and handled all file requests.
- Expertly coordinated logistics for functions both within and outside of organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Doctor's Assistant/Medical Billing Assistant
Augusta Healthcare for Women
02.2001 - 07.2005
- Collected, recorded and maintained patient medical history, reports and examination results.
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Filed and updated patient information and medical records.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Liaised between patients, insurance companies, and billing office.
- Verified insurance of patients to determine eligibility.
- Monitored outstanding invoices and performed collections duties.
- Used data entry skills to accurately document and input statements.
- Collaborated with customers to resolve disputes.
Education
Bachelor of Arts - Business Administration
Averett University
Danville, VA06.1988
Skills
- Employee Supervision
- Customer Service
- Scheduling and calendar management
- Excellent multi-tasking ability
- Payroll and budgeting
- Relationship Building
- Scheduling
- Event Coordination
- Team Bonding
- Customer Relations
- Technical Support
- Human Resources
- Payroll Processing
- Travel Coordination
- Office Administration
- Database Administration
Timeline
Office Manager/Human Resources Manager
R.A. Yancey Lumber Corp
01.2021 - 08.2024
Senior Administrative Assistant
Schwan's Home Service
08.2005 - 11.2020
Doctor's Assistant/Medical Billing Assistant
Augusta Healthcare for Women
02.2001 - 07.2005
Bachelor of Arts - Business Administration
Averett University
Similar Profiles
Lemuel VencesLemuel Vences
Cashier/Stocking Associate at Mensch Mill & Lumber CorpCashier/Stocking Associate at Mensch Mill & Lumber Corp
KELLY MARSHALLKELLY MARSHALL
AutoCAD Technician at R.A. Engineers and Inspectors Inc.AutoCAD Technician at R.A. Engineers and Inspectors Inc.
Pratham WalechaPratham Walecha
Research Analyst (Surveyor) at R.A. Malatest & Associates Ltd.Research Analyst (Surveyor) at R.A. Malatest & Associates Ltd.