Selina Loggins

• Establish positive and effective communication among unit staff and
organization leadership, reducing miscommunications, and missed deadlines.
• Oversee facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Identify and resolved unauthorized, unsafe, or ineffective practices.
• Successfully manage budgets, consistently meeting financial targets while maintaining high-quality standards.
• Streamline operational processes by implementing efficient workflow management strategies.
• Direct resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
• Manage cross-functional teams for successful project completion and timely delivery.

• Create and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
• Observe each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Raise property accuracy and accountability by creating new automated tracking method.
• Implement innovative programs to increase employee loyalty and reduce turnover.
• Track trends and suggest enhancements to both challenge and refine company's product offerings.
• Manage approximately 30 incoming calls, emails and faxes per day from customers.

• Participated in industry conferences and seminars to stay informed about latest trends, regulatory changes, and best practices in underwriting.
• Mentored 3 newly hired junior underwriters, fostering their professional growth and enhancing team performance.
• Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
• Streamlined underwriting processes for increased efficiency and faster turnaround times by reviewing 5+ initial loans and 6+ 2nd reviews on busy days.
• Reviewed asset accounts, appraisals, title reports, credit reports, income documents, retirement savings accounts etc to make accurate decisions by accounting for risk, hazards, and exposure.
• Effectively managed 30+ high-risk accounts by monitoring performance metrics and implementing timely corrective actions as needed.
• Collaborated with sales teams to develop tailored insurance solutions for clients, resulting in higher customer satisfaction rates.
• Improved underwriting decision quality by conducting thorough risk assessments and analyzing client financial data.
• Provided expert advice on policy wording and endorsements, ensuring clarity in documentation for both clients and staff members.
• Promoted cross-functional collaboration between departments for better risk management practices and streamlined workflows.
• Developed customized training programs for new hires in underwriting department to accelerate their ramp-up process.

• Approved or denied 70+ loans per-month based on established criteria and underwriting guidelines.
• Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
• Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
• Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
• Worked with processing team members to communicate errors and obtain missing information for current applications.
• Increased customer satisfaction by providing timely feedback on application status and addressing potential issues promptly.

• Verified integrity of applicants' information to minimize fraud.
• Achieved high levels of accuracy in data entry and analysis, ensuring streamlined processes throughout mortgage underwriting lifecycle.
• Maintained open lines of communication with internal stakeholders such as processors, closers, and sales representatives to ensure seamless mortgage underwriting process.
• Supported loan origination team by providing expert knowledge and guidance on complex underwriting scenarios, enabling well-informed decisions in challenging cases.
• Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
• Maintained mortgage program compliance with federal agencies such as VA, HUD, and FNMA.
• Contributed to policy updates by staying current on market trends and sharing insights with underwriting team.
• Played vital role in development of new underwriting guidelines that improved overall risk management practices within the organization.
• Analyzed potential risks and evaluated loan products to identify suitable options for customers.

• Conducted audits and reviews of residential mortgage processes to ensure compliance with regulations and internal policies.
• Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
• Served as point of contact for employees seeking guidance on compliance matters, instilling confidence in organization''s commitment to regulatory adherence.
• Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
• Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
• Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
• Assisted with training sessions to educate management personnel on compliance and regulatory standards through company software and presentations.
• Performed quality reviews to uncover workflow and communication issues.
• Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
• Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
• Managed quality programs to reduce overdue compliance activities.