Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Selina Mcduffie

Coral Springs,USA

Summary

Experienced Registered Pharmacy Technician with nearly a decade of expertise in prescription preparation, inventory management, and customer service. Skilled in ensuring accuracy, maintaining efficient workflows, and collaborating with teams to meet deadlines. Proven ability to supervise staff, resolve billing issues, and uphold high service standards in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pharmacy Tech

PharmScript
10.2024 - Current

Registered Pharmacy Technician

National Treatment Delivery Care
03.2024 - 09.2024
  • Prepared prescription orders by verifying information and pulling appropriate prescriptions from inventory.
  • Maintained a clean organized workstation.
  • Inventoried management to include removing unused medication, replenishing shelves, and completing order refills.
  • Worked collaboratively with team members to ensure an efficient workflow to meet delivery deadlines.
  • Performed other essentials task when assigned.

Registered Pharmacy Technician

Guardian Pharmacy
01.2024 - 03.2024
  • Checked in cycle medications at designed facilities.
  • Acted as liaison with pharmacy operations to maintain high level of service to customers, following all service-related issues.
  • Filled prescriptions with accuracy by verifying information and pulling appropriate prescriptions from inventory.
  • Applied labels to medication packaging, scan and assemble into appropriate bins in an accurate and timely manner.
  • Assisted in maintaining inventory at appropriate levels, including removing expired or unused meds, marking used bottles, and keeping inventory neat and arranged in order.
  • Provided extraordinary customer service to facilities and stakeholders.

Registered Pharmacy Technician

Walgreens Company
12.2014 - 01.2024
  • Supervised and led team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, guidance and support.
  • Performed duties to include data entry, utilizing pharmacy systems to accurately enter patient and drug information.
  • Filled prescriptions by retrieving, verifying medication is correct, and checking for possible interactions.
  • Assisted Pharmacists in scheduling and maintaining workflow.
  • Provided new hire training.
  • Processed patient insurance information and resolved third-party related billing issues.
  • Inventory management, such as, ordering, unpacking, checking, and storing medication.
  • Handled phone calls to include prescription refill requests and physician office assistance.

Education

High School Diploma - undefined

Boyd anderson hs.
Fort Lauderdale, FL

Skills

  • Phone triage
  • Organizational skills
  • Typing
  • Customer service
  • Pharmacy technician experience
  • Computer skills
  • Class D security license
  • Microsoft Office
  • Cash register
  • Phone etiquette
  • Problem resolution
  • Pharmacy customer service
  • Superior customer service
  • Customer service and communication skills
  • Excellent customer service

Certification

  • Class D Security license
  • May 2025 to May 2027
  • Security officer with a class D license
  • Pharmacy Technician Certification
  • Registered Pharmacy Technician

Timeline

Pharmacy Tech

PharmScript
10.2024 - Current

Registered Pharmacy Technician

National Treatment Delivery Care
03.2024 - 09.2024

Registered Pharmacy Technician

Guardian Pharmacy
01.2024 - 03.2024

Registered Pharmacy Technician

Walgreens Company
12.2014 - 01.2024

High School Diploma - undefined

Boyd anderson hs.

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