Selina Murphy
Lovespark,Illinois
Summary
Driven Dental Assistant with extensive experience at Beloit Community Health Systems and proficiency in dental radiography and equipment sterilization. Excelled in enhancing patient satisfaction and maintaining stringent health practices, showcasing exceptional teamwork and professionalism. Demonstrated a commitment to oral health education and efficient treatment room management, contributing to improved clinic operations.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Beloit Community Health Systems
Beloit, WI
02.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Dental Assistant
Cheng Orthodontics
Rockford, IL
12.2021 - 02.2022
- Documented patient information and treatment plan details by entering into Software.
- Provided hands-on assistance during various types of orthodontic treatments such as braces adjustments, bonding procedures, and appliance installations.
- Enhanced patient comfort by providing thorough explanations of orthodontic procedures.
- Informed patients of oral health tips, orthodontic appliance care and home instructions.
- Prepared examination rooms prior to appointments, ensuring all necessary tools were available for efficient use by the orthodontist.
- Educated patients on proper oral hygiene techniques and provided guidance on post-treatment care management.
- Took impressions of patients' teeth to create dental appliances, like Type and braces.
- Sterilized instruments, cleaned surfaces, and laid instruments on trays in preparation for orthodontic appointments.
House Cleaner
Self Employed Services
Rockford, IL
06.2019 - 06.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
Pharmacy Technician
Walgreens
Rockford, IL
01.2017 - 06.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
Education
Dental Assistant - Dental Assisting
Rock Valley College
Rockford, IL12.2021
High School Diploma - High School
Harlem High School
Machesney Park, IL05.2011
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Treatment room setup
- Sterilization techniques
- Appointment Scheduling
- Professionalism and Etiquette
- HIPAA Compliance Understanding
- Team Collaboration
- Instrument Sterilization Techniques
- Patient Scheduling
- OSHA Regulations Knowledge
- Impression Taking Skills
- Oral hygiene education
- Patient Education
- Restorative procedures
- Oral Surgery Assistance
- Endodontic Procedure Assistance
- Oral Surgery
- Customer Service
- Certified in CPR/AED
- Full Mouth Radiographs
- Dental Assistant
- Fluoride Treatments
- Surgical Extractions
Timeline
Dental Assistant
Beloit Community Health Systems
02.2022 - Current
Dental Assistant
Cheng Orthodontics
12.2021 - 02.2022
House Cleaner
Self Employed Services
06.2019 - 06.2020
Pharmacy Technician
Walgreens
01.2017 - 06.2019
Dental Assistant - Dental Assisting
Rock Valley College
High School Diploma - High School
Harlem High School