Selina Thompson

Highly accomplished business management professional with over 15 years of business Intelligence. Successful at monitoring transactions, assessing high-risk accounts, and ensuring compliance with BSA/AML regulations Equipped with exceptional understanding of the USA PATRIOT Act, BSA, and AML regulations. Expertise in leading, coaching, and mentoring cross-Scrum teams in a global environment through all agile ceremonies and best practices to meet key project deliverables. Servant Leader with overwhelming enthusiasm leveraged to keep teams engaged and focused in rapidly evolving and dynamic environments. Adept at optimizing and developing teams through the employment of velocity, capacity, and quality metrics. Thrives in demanding environments. Providing forward-thinking, innovation, and professionalism always. Works in collaboration with cross-functional and self-organizing teams across various business areas to deliver cost-effective, high-performance solutions to meet challenging scrum experienced in clarifying business requirements, performed gap analysis between goals and existing skill sets. environment. As Senior Scrum Master/Agile Expertise in leading, coaching, and mentoring cross-Scrum teams in a global environment. Worked independently but I also thrive well working in a team. Adept at leading and mentoring cross-functional teams to attain combined objectives.

• International Association of Financial Crimes Investigators
• DABS

Highly accomplished business management professional with over 15 years of business Intelligence. Successful at monitoring transactions, assessing high-risk accounts, and ensuring compliance with BSA/AML regulations Equipped with exceptional understanding of the USA PATRIOT Act, BSA, and AML regulations. Expertise in leading, coaching, and mentoring cross-Scrum teams in a global environment through all agile ceremonies and best practices to meet key project deliverables. Servant Leader with overwhelming enthusiasm leveraged to keep teams engaged and focused in rapidly evolving and dynamic environments. Adept at optimizing and developing teams through the employment of velocity, capacity, and quality metrics. Thrives in demanding environments. Providing forward-thinking, innovation, and professionalism always. Works in collaboration with cross-functional and self-organizing teams across various business areas to deliver cost-effective, high-performance solutions to meet challenging scrum experienced in clarifying business requirements, performed gap analysis between goals and existing skill sets. environment. As Senior Scrum Master/Agile Expertise in leading, coaching, and mentoring cross-Scrum teams in a global environment. Worked independently but I also thrive well working in a team. Adept at leading and mentoring cross-functional teams to attain combined objectives.

Upper Marlboro

• USAA BANK (VIA Trilliant LLC), Scrum master/Project Manager, Washington, DC, 01/2020, Present, Possessed project management and operations management., Provided professional consulting services to government and private clients., Led a project team and advanced program strategic objectives by building and maintaining trusted relationships with clients., Ensured timely completion and delivery of all tasks and products., Developed strategies to provide or enhance client satisfaction and growth., Effectively managed and monitored contract deliverables and program tasks., Supported the implementation of clients’ communications programs, campaigns, and outreach efforts., Facilitated meetings and managed daily operations and staffing decisions., Successfully developed strategies to provide or enhance client satisfaction and growth.
• Wells Fargo (via Aston Carter), Operational Risk Analyst, Frederick, MD, 01/2019, 01/2020, Conducted regular review reports on operational risk, mitigated risk, and remediated operational and regulatory vulnerabilities., Kept job aids, risk procedure manuals, and other tools handy which helped me do my job effectively., Developed risk assessments to double-check my project to make sure the project complies with the state and federal regulatory requirements., Experienced with analyzing and finding data in the compliance monitoring space to ensure adherence with regulatory government agencies and avoid potential loss., Evaluated clients’ documents to ensure., Experienced with Risk and Control Self-Assessment (RCSA) and Governance Risk and Control (GRC) tools.
• BNY Mellon Bank, Vice President - Fraud Investigations, Wilmington, DE, 01/2017, 01/2019, Executed investigations on high-profile cases to gather evidence of scams., Determined fraudulent transactions potential risks by leveraging actionable intelligence and fraud tools., Administered various intricate tasks utilizing strong investigative and project management expertise., Conceived innovative ways for regulating systems and processed to accurately discover debit card frauds., Assessed and resolved control failures using root cause analysis, as well as supported strategy team regarding remediation plans deployment., Promoted awareness among staff personnel regarding new deception tactics and security developments for mitigating fraud., Recognized for helping to reduce fraud 80% of the time., Formulated and implemented strategies for preventing potential debit card frauds in advance.
• JP Morgan Chase Wealth Management, AML/KYC Officer, Newark, DE, 01/2015, 01/2017, Evaluated around 10 money laundering cases regularly, determined red flag issues, and executed transaction lookbacks by regulatory orders to uncover previous suspicious activities., Maintained multiple processes, encompassing KYC remediation for verifying identity and internal controls evaluation for smooth functioning., Accelerated investigation process leveraging bank systems, external vendor solutions, and intranet., Facilitated in coordinating AML activities using efficient investigation techniques., Grasped exceptional understanding of the latest and revised regulations, as well as the analyzed impact on allotted zones., Overseen compliance assessment to detect sanctions for clients liable for AML and sanction requirements.
• Bank of America, Quality Assurance Analyst/Short Sales Negotiator, Newark, DE, 01/2010, 01/2015