Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
CustomerServiceRepresentative

Selina Marfo Boamah

Manageress
MIDDLESBROUGH,Ghana

Summary

Enthusiastic and dedicated employee with integrity, strong work ethic and great leadership skills. Over eight years of experience building revenues, improving processes and driving business growth through periods of ranging market health. Exceptionally aware of early warning signs of economic downturn with strategic adaptability.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work History

BUSINESS MANAGERESS

URBAN WATER SERVICES
Kumasi, Ghana
03.2015 - 09.2022
  • Made bank deposits of daily and weekly sales
  • Analyzed open orders, backlog and sales data to provide sales team with insights.
  • Collaborated with operators, supervisors, auditors and transport managers for good productivity
  • Interpret data, analyze results using statistical techniques and providing ongoing reports
  • Salary processing
  • Monitored performance and initiated action to strengthen results
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

TEACHING ASSISTANT

ASANTEMAN SENIOR HIGH SCHOOL
Kumasi, Ghana
09.2019 - 08.2020
  • Invigilated end of semester examinations
  • Assisted in marking of scripts
  • Assisted students at the library with the right reading materials
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

SECRETARY

URBAN WATER SERVICES
ACCRA, Ghana
10.2013 - 03.2015
  • Generated and provided reports on daily, monthly and annual basis
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Provided and collated reports for employees on their salary
  • Updated spreadsheets and created presentations to support executives and boost team productivity.


Education

Bachelor of Science - BUSINESS ADMINISTRATION (MANAGEMENT)

Kwame Nkrumah University of Science And Technology
KUMASI
08.2018 - 06.2020

Associate of Science - DIPLOMA IN BUSINESS ADMINISTRATION

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI
04.2017 - 07.2018

High School Diploma -

ASANTEMAN SENIOR HIGH SCHOOL
KUMASI
09.2010 - 05.2013

Skills

Digital skills

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Accomplishments

  • Promoted from Cashier to Secretary after only a year for exceptional performance.
  • Promoted from secretary to manageress in 2015 for exceptional performance.

Additional Information

RECOMMENDATIONS

Mr. Edward Takyi – Boss & Mentor

Urban Water Services


Dr. Henry Kofi Mensah – Senior Lecturer
Kwame Nkrumah University of Science and Technology


Timeline

TEACHING ASSISTANT

ASANTEMAN SENIOR HIGH SCHOOL
09.2019 - 08.2020

Bachelor of Science - BUSINESS ADMINISTRATION (MANAGEMENT)

Kwame Nkrumah University of Science And Technology
08.2018 - 06.2020

Associate of Science - DIPLOMA IN BUSINESS ADMINISTRATION

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
04.2017 - 07.2018

BUSINESS MANAGERESS

URBAN WATER SERVICES
03.2015 - 09.2022

SECRETARY

URBAN WATER SERVICES
10.2013 - 03.2015

High School Diploma -

ASANTEMAN SENIOR HIGH SCHOOL
09.2010 - 05.2013
Selina Marfo BoamahManageress