Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
CustomerServiceRepresentative

Selina Marfo Boamah

Manageress
MIDDLESBROUGH,Ghana

Summary

Enthusiastic and dedicated employee with integrity, strong work ethic and great leadership skills. Over eight years of experience building revenues, improving processes and driving business growth through periods of ranging market health. Exceptionally aware of early warning signs of economic downturn with strategic adaptability.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work History

BUSINESS MANAGERESS

URBAN WATER SERVICES
Kumasi, Ghana
2015.03 - 2022.09
  • Made bank deposits of daily and weekly sales
  • Analyzed open orders, backlog and sales data to provide sales team with insights.
  • Collaborated with operators, supervisors, auditors and transport managers for good productivity
  • Interpret data, analyze results using statistical techniques and providing ongoing reports
  • Salary processing
  • Monitored performance and initiated action to strengthen results
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

TEACHING ASSISTANT

ASANTEMAN SENIOR HIGH SCHOOL
Kumasi, Ghana
2019.09 - 2020.08
  • Invigilated end of semester examinations
  • Assisted in marking of scripts
  • Assisted students at the library with the right reading materials
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

SECRETARY

URBAN WATER SERVICES
ACCRA, Ghana
2013.10 - 2015.03
  • Generated and provided reports on daily, monthly and annual basis
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Provided and collated reports for employees on their salary
  • Updated spreadsheets and created presentations to support executives and boost team productivity.

Education

Bachelor of Science - BUSINESS ADMINISTRATION (MANAGEMENT)

Kwame Nkrumah University of Science And Technology
KUMASI
2018.08 - 2020.06

Associate of Science - DIPLOMA IN BUSINESS ADMINISTRATION

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI
2017.04 - 2018.07

High School Diploma -

ASANTEMAN SENIOR HIGH SCHOOL
KUMASI
2010.09 - 2013.05

Skills

Digital skills

Strategic planning

Competitive analysis

Accomplishments

  • Promoted from Cashier to Secretary after only a year for exceptional performance.
  • Promoted from secretary to manageress in 2015 for exceptional performance.

Additional Information

RECOMMENDATIONS

Mr. Edward Takyi – Boss & Mentor

Urban Water Services

Dr. Henry Kofi Mensah – Senior Lecturer
Kwame Nkrumah University of Science and Technology

Timeline

TEACHING ASSISTANT

ASANTEMAN SENIOR HIGH SCHOOL
2019.09 - 2020.08

Bachelor of Science - BUSINESS ADMINISTRATION (MANAGEMENT)

Kwame Nkrumah University of Science And Technology
2018.08 - 2020.06

Associate of Science - DIPLOMA IN BUSINESS ADMINISTRATION

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
2017.04 - 2018.07

BUSINESS MANAGERESS

URBAN WATER SERVICES
2015.03 - 2022.09

SECRETARY

URBAN WATER SERVICES
2013.10 - 2015.03

High School Diploma -

ASANTEMAN SENIOR HIGH SCHOOL
2010.09 - 2013.05
Selina Marfo BoamahManageress