Seline Oboh
Lawrenceville,GA
Summary
Dynamic sales professional recognized for enhancing customer engagement and driving revenue growth. Expertise in training and mentoring staff, optimizing product placement, and resolving customer issues to foster loyalty. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
24
24
years of professional experience
Work History
Cashier/Retail Sales Associate
Unique Beauty Supply
Buford, Lawrenceville
03.2025 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers in selecting beauty products and provided recommendations.
- Maintained clean and organized checkout area for optimal customer experience.
- Managed cash register, ensuring proper cash handling and reconciliation.
- Collaborated with team members to replenish stock and maintain inventory levels.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Implemented effective merchandising strategies to enhance product visibility in store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
Pharmacy Technician
Platinium Apotek Pharmacy
06.2019 - 12.2024
- Managed inventory levels to ensure timely medication availability and minimize stock discrepancies.
- Processed prescription orders accurately, enhancing customer satisfaction and adherence to safety protocols.
- Trained new staff on pharmacy procedures, improving team efficiency and service quality.
- Collaborated with pharmacists to optimize workflow and streamline patient care processes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Sales Manager
Prime Mart Stores
Ijankin, Lagos
02.2010 - 12.2019
- Directed sales strategies to enhance customer engagement and drive revenue growth.
- Collaborated with cross-functional teams to optimize product placement and inventory management.
- Analyzed market trends to identify new business opportunities and customer needs.
- Trained and mentored sales staff to improve performance and customer service skills.
- Developed promotional campaigns to increase brand awareness and attract new customers.
- Implemented training programs on product knowledge for improved team effectiveness.
- Conducted regular performance reviews to assess sales team effectiveness and set goals.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Achieved company growth and brand development through market expansion and sales.
Department Supervisor
Faja Supermarket
Isashi, Lagos
05.2001 - 12.2009
- Supervised daily operations in a high-volume supermarket environment.
- Trained and mentored new staff on store policies and procedures.
- Managed inventory levels and organized stock for efficient retrieval.
- Coordinated staff schedules to meet operational needs and customer demand.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Monitored sales floor activities to maintain high service standards.
- Trained employees on new processes or procedures as needed.
- Trained and mentored new associates on department policies and procedures.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted performance reviews for staff members.
Education
Bachelor of Science - Microbiology
Ambrose Alli University
07-2006
Skills
- Customer service
- Team collaboration
- Inventory management
- Problem solving
- Attention to detail
- Cash register operation
- Patience and empathy
- Multitasking and organization
- Issue resolution
- Work ethic and integrity
- Staff training
- Training and mentoring
Personal Information
Education and Training
other
Timeline
Cashier/Retail Sales Associate
Unique Beauty Supply
03.2025 - Current
Pharmacy Technician
Platinium Apotek Pharmacy
06.2019 - 12.2024
Sales Manager
Prime Mart Stores
02.2010 - 12.2019
Department Supervisor
Faja Supermarket
05.2001 - 12.2009
Bachelor of Science - Microbiology
Ambrose Alli University