Selissa Flores
Office Admin
Austin ,TX
Summary
Highly motivated and proactive individual with superior customer service and people skills seeking an office clerk position
Overview
3
3
years of professional experience
Work History
Packaging & Cashier
Ups Store
Austin Tx
10.2022 - Current
- Reviewed orders by inspecting labeling, packaging, and contents.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Maintained a neat, clean, and safe workspace to avoid hazards.
- Reviewed orders by inspecting labeling, packaging, and contents.
Concierge
360 Condos
Austin Tx
03.2022 - 10.2022
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Front Desk Agent
Motel 6 Hotel
Austin Tx
01.2020 - 02.2022
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Education
High School Graduates - Administration
Eastside Memorial High School
Austin, TX06.2015
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Cashier Skills
- Packaging Equipment
- Waste Packaging
- Issue and Complaint Resolution
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
Timeline
Packaging & Cashier
Ups Store
10.2022 - Current
Concierge
360 Condos
03.2022 - 10.2022
Front Desk Agent
Motel 6 Hotel
01.2020 - 02.2022
High School Graduates - Administration
Eastside Memorial High School