Selissa Flores
Office Admin
Austin ,TX
Summary
Highly motivated and proactive individual with superior customer service and people skills seeking an office clerk position
Overview
3
3
years of professional experience
Work History
Packaging & Cashier
Ups Store
10.2022 - Current
- Reviewed orders by inspecting labeling, packaging, and contents.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Maintained a neat, clean, and safe workspace to avoid hazards.
- Reviewed orders by inspecting labeling, packaging, and contents.
Concierge
360 Condos
03.2022 - 10.2022
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Front Desk Agent
Motel 6 Hotel
01.2020 - 02.2022
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Education
High School Graduates - Administration
Eastside Memorial High School
Austin, TX06.2015
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
- Cashier Skills
- Packaging Equipment
- Waste Packaging
- Issue and Complaint Resolution
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
Timeline
Packaging & Cashier
Ups Store
10.2022 - Current
Concierge
360 Condos
03.2022 - 10.2022
Front Desk Agent
Motel 6 Hotel
01.2020 - 02.2022
High School Graduates - Administration
Eastside Memorial High School
Similar Profiles
Dehsaio RamosDehsaio Ramos
Intern at Ups StoreIntern at Ups Store
ANDREA MORGANANDREA MORGAN
Clerk at UPS StoreClerk at UPS Store
Anna KwakAnna Kwak
Sales Floor Manager at Ups StoreSales Floor Manager at Ups Store
Chandler MorrillChandler Morrill
Customer Service Representative at Ups StoreCustomer Service Representative at Ups Store
Sadia AhmedSadia Ahmed
Teacher at Green Flag Public SchoolTeacher at Green Flag Public School