SELITHA DOGGETT
Lawton,OK
Summary
Experienced with years of experience, Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals,
and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking an employment position. Offering excellent communication and good judgment! Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Cosmetologist
Supercuts
Lawton, OK
10.2014 - 06.2019
- Processed payments, entering sales in register for prompt customer service.
- Created marketing advertisements to increase awareness of services and boost sales.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Styled hair for large events such as annual fashion shows and special hair expos.
Key Holder
Dollar General
DeRidder, LA
10.2012 - 11.2013
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Warehouse Receiving Clerk
Department Of Labor
Fort Hood, TX
12.2010 - 06.2012
- Worked with inventory managers and unloaders to plan deliveries.
- Mastered warehouse computer system and trained other team members in software operation.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Coordinated warehouse organization scheme and product placements.
- Sorted and delivered materials to different work areas and staff.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Processed required paperwork to expedite handling of shipped and received goods.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Receiving Clerk Logistics
L-3 Communications
Forthood , TX
09.2009 - 11.2010
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Regularly reviewed invoices and double-checked orders.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Recorded regular progress and issues with products.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Processed required paperwork to expedite handling of shipped and received goods.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Supply Logistics Specialist
US Army
Waco, TX
03.2005 - 09.2009
Education
McClennan Community College
Waco, TX 08.2004 - 03.2005
Skills
Technical Support
Stocking and replenishing
Warehousing functions
Stock management
Key holder experience
Multi-line phone talent
Money handling abilities
Shipping procedures understanding
Recordkeeping strengths
Creative problem solving
POS systems expert
Administrative support
Professional telephone demeanor
Complaint resolution
Sales expertise
Report preparation
Staff education and training
Strategic sales knowledge
Timeline
Cosmetologist
Supercuts
10.2014 - 06.2019
Key Holder
Dollar General
10.2012 - 11.2013
Warehouse Receiving Clerk
Department Of Labor
12.2010 - 06.2012
Receiving Clerk Logistics
L-3 Communications
09.2009 - 11.2010
Supply Logistics Specialist
US Army
03.2005 - 09.2009
McClennan Community College
08.2004 - 03.2005