Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

S. Elizabeth Lingo

Correctional Officer
Crawfordville,FL

Summary

Seasoned Correctional Officer with a proven track record at the State Of Florida, adept in emergency response and mental health crisis management. Handles high-pressure situations with sound judgement and reasoned thinking. Excelled in de-escalation techniques and proficient computer skills, significantly enhancing facility safety and operational efficiency. Demonstrated exceptional stress tolerance and multitasking abilities, mentoring new staff and streamlining communication protocols.

Overview

4
4
years of professional experience

Work History

Correctional Officer

State Of Florida
05.2021 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, hospitals, and across the institution.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Monitored mental health inmates.
  • Assisting with psychiatric emergencies and providing crisis intervention to emotionally distressed and mentally ill inmates.
  • Conducting evaluations of inmates for the purpose of suicide prevention and intervention.
  • Completes daily assessments of inmate suicide watches, behavioral watches, and property restrictions.
  • Monitoring and managing all doors and gates with visual surveillance monitors and intercom systems.
  • Responding to emergencies on institutional grounds.
  • Enhanced control room efficiency by implementing advanced monitoring techniques and streamlining communication protocols.
  • Supported emergency response efforts by providing real-time updates on evolving situations and coordinating resources as needed.
  • Improved overall safety by conducting thorough daily inspections of all control room equipment and addressing potential issues proactively.
  • Reduced response times for critical incidents through effective coordination with on-site security personnel.
  • Managed access control systems, verifying credentials and granting appropriate access levels to authorized individuals only.
  • Increased situational awareness by maintaining accurate logs of all activities in the control room and sharing pertinent information with relevant stakeholders.
  • Kept communication equipment functional and ready for any need.
  • Developed, strengthened and maintained plans for various contingencies and emergency situations.
  • Kept logs of equipment assigned to appropriate personnel on and outside institutional grounds.
  • Supervising and escorting more than 200 inmates daily.
  • Answering phone calls and directing them to the appropriate source.
  • Maintains a positive, helpful, constructive attitude and working relationship with the Department Supervisor and Department Employees, the Public and Elected Officials.

The Children's Place

Jessy Curtis
01.2020 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in store.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Mental Health

Mental Health Certification
State Of Florida
2022

High School Diploma -

Leon High School
Tallahassee
05.2016

Skills

  • First Aid Training
  • Emergency Response
  • De-Escalation Techniques
  • Conflict resolution skills
  • Mental health awareness
  • Stress Tolerance
  • Crisis Intervention
  • Substance Abuse Knowledge
  • Crisis intervention training
  • Suicide Prevention
  • Proficient computer skills
  • Time Management
  • Multitasking
  • Microsoft Office
  • Mental Health Crisis Response
  • Mental Health Training

Certification

  • Certified Correctional Officer, Department of Corrections
  • Certified in Mental health

Timeline

Correctional Officer

State Of Florida
05.2021 - Current

The Children's Place

Jessy Curtis
01.2020 - 04.2021

Mental Health

Mental Health Certification

High School Diploma -

Leon High School
S. Elizabeth LingoCorrectional Officer