S. Elizabeth Lingo
Correctional Officer
Crawfordville,FL
Summary
Seasoned Correctional Officer with a proven track record at the State Of Florida, adept in emergency response and mental health crisis management. Handles high-pressure situations with sound judgement and reasoned thinking. Excelled in de-escalation techniques and proficient computer skills, significantly enhancing facility safety and operational efficiency. Demonstrated exceptional stress tolerance and multitasking abilities, mentoring new staff and streamlining communication protocols.
Overview
4
4
years of professional experience
Work History
Correctional Officer
State Of Florida
Wakulla Correctional Institution
05.2021 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, hospitals, and across the institution.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Monitored mental health inmates.
- Assisting with psychiatric emergencies and providing crisis intervention to emotionally distressed and mentally ill inmates.
- Conducting evaluations of inmates for the purpose of suicide prevention and intervention.
- Completes daily assessments of inmate suicide watches, behavioral watches, and property restrictions.
- Monitoring and managing all doors and gates with visual surveillance monitors and intercom systems.
- Responding to emergencies on institutional grounds.
- Enhanced control room efficiency by implementing advanced monitoring techniques and streamlining communication protocols.
- Supported emergency response efforts by providing real-time updates on evolving situations and coordinating resources as needed.
- Improved overall safety by conducting thorough daily inspections of all control room equipment and addressing potential issues proactively.
- Reduced response times for critical incidents through effective coordination with on-site security personnel.
- Managed access control systems, verifying credentials and granting appropriate access levels to authorized individuals only.
- Increased situational awareness by maintaining accurate logs of all activities in the control room and sharing pertinent information with relevant stakeholders.
- Kept communication equipment functional and ready for any need.
- Developed, strengthened and maintained plans for various contingencies and emergency situations.
- Kept logs of equipment assigned to appropriate personnel on and outside institutional grounds.
- Supervising and escorting more than 200 inmates daily.
- Answering phone calls and directing them to the appropriate source.
- Maintains a positive, helpful, constructive attitude and working relationship with the Department Supervisor and Department Employees, the Public and Elected Officials.
The Children's Place
Jessy Curtis
Tallahassee, FL
01.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in store.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Mental Health
Mental Health Certification
State Of Florida2022
High School Diploma -
Leon High School
Tallahassee05.2016
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Mental health awareness
- Stress Tolerance
- Crisis Intervention
- Substance Abuse Knowledge
- Crisis intervention training
- Suicide Prevention
- Proficient computer skills
- Time Management
- Multitasking
- Microsoft Office
- Mental Health Crisis Response
- Mental Health Training
Certification
- Certified Correctional Officer, Department of Corrections
- Certified in Mental health
Timeline
Correctional Officer
State Of Florida
05.2021 - Current
The Children's Place
Jessy Curtis
01.2020 - 04.2021
Mental Health
Mental Health Certification
High School Diploma -
Leon High School