Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Successful Customer Service with 4 plus years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
I am a Mexican American born and raise in the Rio Grande Valley , Both of my parents had shown me how to work hard and become successful on life . Once I've finish high school i was able to attend a college who i went ahead to study for certified nurse assistant got my license of 2 years and i enjoyed working on a home health facility helping senior citizens and i've enjoined there stories too . Then i was able to get a chance of my life to worked as a 311 representative for the city of new york for over a year enjoined it until i realized that i needed to look for something else . In the year of 2021 i was given a chance of my life once again by getting hired with ticketmaster and there is where i got to learn so much technology and customer service experience . But now im looking for something better and more liking . I do love reading books in my spare time i don't have a preference but i am a book worm .