Selma Lucero Lopez Gonzalez
Plattsburgh,NY
Summary
With a proven track record at Bombardier Aerospace-AAA Canada, AAA USA, I excel in enhancing customer satisfaction and solving complex problems. My expertise in quality assurance, technical skills at work has significantly improved system reliability and operational efficiency. Demonstrating strong collaboration and innovative solutions, I consistently achieve project goals, underscoring my commitment to excellence and continuous improvement.
Overview
14
14
years of professional experience
Work History
Structural Specialist Transportation
AAA USA
05.2021 - Current
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Observed packing operations to verify conformance to specifications.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Skilled at working independently and collaboratively in a team environment.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Technician Specialist
Delastek Mexico
01.2020 - 05.2021
- Developed and implemented innovative solutions to address recurring issues, resulting in improved system reliability.
- Assisted in the development of technical documentation, facilitating better communication among team members and clients.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Identified potential areas for cost reduction through careful analysis of resource utilization patterns.
- Aircraft designing polycarbonate parts C-Series y Global, also Assembly to fiber glass and carbon fiber.
- Team leader to the composite materials area
- Reduced repair times by creating an organized system for tracking tools, parts, and resources.
Aircraft Structural Specialist
Bombardier Aerospace-AAA Canada
08.2018 - 11.2019
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Evaluation of damage to fuselage skin, primary and secondary structures, removal of seat corrosion in passenger cabin and floor beams
- ✔ Developing the hydraulic, electrical and mechanics systems following the customer requirements and the sketches designed for each aircraft.
Audit Analyst
United Parcel Service, UPS, Mexico
04.2017 - 08.2018
- Achieved timely completion of audit projects through effective planning, execution, and follow-up procedures.
- Contributed to cross-functional teams working on special projects, offering expertise in financial auditing techniques and compliance standards.
- Enhanced staff training initiatives by identifying knowledge gaps within the team and developing targeted learning resources.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Reduced radiation exposure risks by strictly adhering to safety protocols and guidelines during X-ray procedures.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Quality Control Inspector
Airbus Helicopters Mexico
08.2016 - 04.2017
- Communicated with production team members about quality issues.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Inspected incoming and outgoing materials for accuracy and quality.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Followed standard operating procedures for inspections and tests.
Technician Specialist Assembler
Aernnova Mexico
02.2012 - 12.2015
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Enhanced system performance by conducting thorough diagnostics and implementing necessary repairs.
- Developed and implemented innovative solutions to address recurring issues, resulting in improved system reliability.
- Contributed to the successful completion of high-stakes projects through meticulous attention to detail and task prioritization.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Completed durable assemblies and subassemblies with hand and power tools.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
Assembler and Quality Inspector
Bombardier Aerospace Mexico
07.2010 - 12.2011
- Followed outlined specifications to implement assembly plans.
- Increased production efficiency by assembling components quickly and accurately.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Inspected completed products to encourage quality and adherence to company standards.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Education
Assembly Technician - Aeronautical Technologies
Universidad Aeronáutica De Querétaro
Queretaro, Mexico07-2010
Skills
- Customer Satisfaction
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Technical communication
- Technical skills
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Structural Specialist Transportation
AAA USA
05.2021 - Current
Technician Specialist
Delastek Mexico
01.2020 - 05.2021
Aircraft Structural Specialist
Bombardier Aerospace-AAA Canada
08.2018 - 11.2019
Audit Analyst
United Parcel Service, UPS, Mexico
04.2017 - 08.2018
Quality Control Inspector
Airbus Helicopters Mexico
08.2016 - 04.2017
Technician Specialist Assembler
Aernnova Mexico
02.2012 - 12.2015
Assembler and Quality Inspector
Bombardier Aerospace Mexico
07.2010 - 12.2011
Assembly Technician - Aeronautical Technologies
Universidad Aeronáutica De Querétaro
Similar Profiles
Anthony DixonAnthony Dixon
Supply Chain Specialist at AAA USA Inc Radio Ligand TherapySupply Chain Specialist at AAA USA Inc Radio Ligand Therapy
JASMINE LESLIEJASMINE LESLIE
ACCOUNT MANAGER-RECRUITMENT at AAA USA INCACCOUNT MANAGER-RECRUITMENT at AAA USA INC
Daniel PérezDaniel Pérez
Liaison Engineer at AAA USA INCLiaison Engineer at AAA USA INC