Selvin Wilson
Brooklyn,NY
Summary
Professional and creative self-starter with background in healthcare, business and, accounting. Effective working both independently and as a team member. Proven ability for bridging gaps among operations, sales, internal regulators, product management and clients.
Overview
37
37
years of professional experience
Work History
Trust/Pmcs/Css/Bheard Instructor Trainer(Rep)
HHC Corporate office
10.2023 - Current
- Under supervision, with latitude for independent initiative and judgment, assists in the planning, development, and implementation of training and staff development programs to enhance technical, professional, and management skills and knowledge in order to attain the optimization of human resource management and utilization
- The Trust/Pmcs/Css/Bheaerd/Instructor Trainer (IT)/co-Instructor in Behavioral Health trains and educates staff in Trust/PMCS techniques and strategies and follows the principles obtained from NYS OMH Trust PMCS training manual
- Certified Instructor Trainer is recognized and certified by NYS Office of Mental Health and is therefore familiar with its curriculum and is able to effectively teach and demonstrate the skills, physical and calming techniques to the trainees
- General tasks and responsibilities will include: Instructor Trainers participates and assists with conducting the 'Train the Trainer' programs for new instructors
- Specific roles and responsibilities include: Deliver assigned educational modules to the trainees (a candidate must have taught each module at least once before obtaining a full IT status)
- Provide feedback and coaching to small groups as assigned, following guidelines as outlined below: a
- The first time with another IT or master trainer giving the feedback and the new IT observing the feedback and coaching process only; b
- The second time the new IT giving the feedback with another IT or master trainer present but mostly observing; c
- The third time providing an independent feedback alone, (if determined by another IT or master trainer)
- Participate/assist in the annual Instructor Update training
- Specific roles in this training is the delivery of current information regarding curriculum and policy updates, observation of current PMCS Instructor skills, coaching and recertification as appropriate or required
- Serve as a mentor and coach to the new PMCS Instructors from their respective facilities and observe and provide feedback to new as well as experienced PMCS Instructors on an ongoing basis, as needed
- Serve in a statewide advisory capacity for OMH by reviewing proposals for curriculum changes, problem solving, and participating in process improvement activities to enhance the program
- Attends required regional training/certification or re-certification to teach NYS OMH PMCS
- Conducts PMCS & PEARLS Debriefing Model trainings for new Trainers and refresher trainings for certified trainers
- Conducts Quality Reviews of Trainings performed in the facilities to ensure that the Trainings are being conducted accordingly with the approved curriculum
- Assist Trainers in identifying strengths as well as opportunities for improvement in conducting Trainings
- Assists the Lead Educator in establishing and publishing PMCS training schedules
- Assist facility staff in performing Mock Drills
PMCS Instructor/Coach
NYC HHC Lincoln Hospital
03.2017 - Current
- Company Overview: (Lincoln Hospital Psy-ER Department including PES, Inpatient units), and handling BHA scheduling
- (Lincoln Hospital Psy-ER Department including PES, Inpatient units), and handling BHA scheduling
- Teaching pmcs to psychiatry department and medical as well.
- Monitoring crisis team do intervention correctly.
Mica Resident Supervisor on call-Counselors
Institute For Community Living, Inc
02.2013 - Current
- Company Overview: Lawton Residence
- Throughout assigned shift performs regular inspections inside of the facility to ensure the safety of the consumers and residents, accountability of property, cleanliness of consumer rooms and common areas, cleanliness and security of the area immediately outside of the facility, and the security of any assigned vehicles
- Ensures that only authorized individuals are permitted access to the residence
- Duties Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors
- Completes incident reports in accordance with Institute for Community Living policy
- Explains the types of services, recreational activities and other programs available to consumers and residents, instructs the consumer or resident in daily living skills, socialization skill enhancement and conflict resolution
- Executes emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adheres to program policy on securing the safety and well-being of consumers/residents, staff and visitors requiring emergency medical care
- Assists and instructs individuals in attending to personal hygiene, grooming, nutrition and daily living; ensures that sufficient and appropriate attire is available
- Observe individuals’ behavior and specific responses to treatment and rehabilitation programs, support services and medication and reports observations orally and/or in writing, including computer entries, as instructed and in accordance with applicable audit standards
- May lead skills development or activity groups with individuals and families as appropriate
- May assist and supervise individuals in meal preparation, laundry, and light housekeeping tasks
- Reviews the staff communication log at the beginning of the work shift and makes entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management
- May provide monitoring of medications and make appropriate medication administration form entries in accordance with the medication protocol
- May assist consumers/residents who are on a monitored medication regime
- Providing security & safety in a 27 unit apartment building
- Lawton Residence
Case Manager
Kings County Hospital
01.2011 - Current
- Company Overview: Psychiatric Department
- Psychiatric Department
- Assist in recipients in Housing
Office Assistant/Coordinator
HHC New York City Health and Hospital Corporation
03.2008 - 07.2009
- Company Overview: Central Office Medical & Professional Affairs
- Coordinate and schedule module training sessions for new users
- Travel to various NYC Hospitals to assist in training and educating new users on ANSOS system
- Perform functionally testing on system, when required
- Enter workload data
- Maintain group contact database - voicemail and email distribution lists and effectively correspond/communicate with group contacts daily
- Organize, plan and oversee events and functions
- Distribute and collected surveys
- Handle NYC Nursing Recruitment Department resumes
- Prepare Spreadsheet (Excel) enter applicant names on data base
- Review prudential applicant’s qualification such as: Rn & LPN Licenses certifications
- Refer qualify applicants resume to Senior Nurse Recruiter
- Clerical support
- Central Office Medical & Professional Affairs
Superintendent
Maspeth Associates
06.2005 - 01.2007
Client Services Advocate – Operations Department
Royal Health Care MSO/LLC
02.2001 - 02.2004
- Prioritized work delegated by management team
- Absorbed, and retained new information to ensure consistency of benefits, regulatory items and protocols mandated by the New York State Department of Health and HIPAA Privacy Laws
- Resolved member/provider issues (claims)
- Acted as liaison between hospitals, collection agencies and labs in ongoing billing issues
- Assisted members with medical issues by providing plans administered by Royal Health Care (Suffolk Health Plan, detailed info about their options within individual health ABC Health Plan, Neighborhood Health Care Providers)
Supervisor Member Services Representative – Customer Service Department
HIP
09.1996 - 02.2001
- Complete knowledge of commercial insurance benefits from eligibility of Explanation of Benefits ('EOB')
- Prepared written resolutions to issues using templates
- Followed-up on member inquiries from initial investigation to resolution via phone, fax, correspondence and insurance companies
- Notified pharmacies of medically pre-approved patients prescriptions
- Entered patient data into on-line system for purpose of reinstatement and medical usage
- Resolve claims issue and billing issues
- Handle providers claims issue
Medical Record Clerk
Empire HIP Center
04.1996 - 09.1996
- Data entry, filed medical record charts
- Prepare medical record charts for appointments the next day
- Filed lab results in the charts daily
- Insist in yearly audits of medical record charts
- Answering telephone, photocopying charts for patients request
Medical Record Clerk
Ronkonkoma HIP Center
10.1995 - 04.1996
- Data entry, filed medical record charts
- Prepare medical record charts for appointments the next day
- Filed lab results in the charts daily
- Insist in yearly audits of medical record charts
- Answering telephone, photocopying charts for patients request
Medical Record Clerk
Hicksville HIP Center
09.1994 - 10.1995
- Data entry, filed medical record charts
- Prepare medical record charts for appointments the next day
- Filed lab results in the charts daily
- Insist in yearly audits of medical record charts
- Answering telephone, photocopying charts for patients request
Medical Record Clerk Supervisor
Lindenwood HIP Center
10.1987 - 09.1994
- Data entry, filed medical record charts
- Prepare medical record charts for appointments the next day
- Filed lab results in the charts daily
- Insist in yearly audits of medical record charts
- Answering telephone, photocopying charts for patients request
Education
Associates Degree - Business Management
Touro College
06.2008
Skills
- Proficient in Microsoft Word
- Proficient in Excel
- Typing 30 WPM
- Good communicator
- Pleasant personality
- Responsible team player
- Computer Skill: QDX
Timeline
Trust/Pmcs/Css/Bheard Instructor Trainer(Rep)
HHC Corporate office
10.2023 - Current
PMCS Instructor/Coach
NYC HHC Lincoln Hospital
03.2017 - Current
Mica Resident Supervisor on call-Counselors
Institute For Community Living, Inc
02.2013 - Current
Case Manager
Kings County Hospital
01.2011 - Current
Office Assistant/Coordinator
HHC New York City Health and Hospital Corporation
03.2008 - 07.2009
Superintendent
Maspeth Associates
06.2005 - 01.2007
Client Services Advocate – Operations Department
Royal Health Care MSO/LLC
02.2001 - 02.2004
Supervisor Member Services Representative – Customer Service Department
HIP
09.1996 - 02.2001
Medical Record Clerk
Empire HIP Center
04.1996 - 09.1996
Medical Record Clerk
Ronkonkoma HIP Center
10.1995 - 04.1996
Medical Record Clerk
Hicksville HIP Center
09.1994 - 10.1995
Medical Record Clerk Supervisor
Lindenwood HIP Center
10.1987 - 09.1994
Associates Degree - Business Management
Touro College
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