Selwyn A Smart
Brooklyn
Summary
Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.
Overview
19
19
years of professional experience
Work History
Director of Operations
NYC College of Technology - Continuing Studies Center
2021.01 - 2025.01
- Handle daily operations of various CSC courses
- Plan and generally coordinate CSC class schedules
- Recruit, hire, and supervise instructors for various programs and courses
- Authorize supplies for several lab-based programs
- Develop course budgets on request
- Develop course announcements for special programs
- Design announcement and brochure mailings
- Decide on most course start-ups, postponements, and cancellations
- Approve student refunds and rollovers
- Collaborate with other college departments for the use of their facilities
- Arrange access to non-CE classrooms and laboratories
- Payroll - Collect, review and authorize bi-weekly instructor time card
- Investigate and resolve instructor pay problems
- Work with public agencies in presenting their certifying and licensing courses
- Handle telephone inquiries and registrations
- Review course evaluations
- Analyze current systems and implement improvements to maximize productivity and reduce costs
- Establish metrics (KPIs) to monitor team performance and departmental output
- Manage CSC Prospect Mail list
Administrative Office Assistant
NYC College of Technology - Continuing Studies Center
2006.01 - 2021.01
- Assist Program Directors in their tasks that involves but not limited to:
- Develop and schedule new semester courses
- Review course catalog for publication
- Provide limited course consultation and course registrations to new students
- Verify and generate course completion certificates
- Prepare student course completion letters for various State and City approved / mandated qualifying courses such as DMV, FDNY, NYS Div. of Licensing and NYS Education Dept.
- Orientate new Instructors on procedural operations, policies and guidelines
- Communicate and provide ongoing support to the Instructional Staff.
Purchasing & Accounts Payable Assistant
NYC College of Technology - Continuing Studies Center
2006.01 - 2021.01
- Establish and maintain continuous working relationships with various vendors.
- Research needed items based on price and delivery terms
- Set up credit accounts with vendors
- Verify items delivered are as described and Quickly resolve any discrepancies
- Manage all petty cash and office supply expense accounts
- Prepare check requests for invoice payments
- Assist in reconciling bank and vendor balances
- Maintain a customized MS Excel spreadsheet expenditure log
- Prepare quarterly fiscal reports with charts
- Supervise and Delegate various clerical tasks to Federal Work Study and Intern personnel.
Education
Bachelor of Technology Degree - Computer Engineering Technology
NYCCT of CUNY
Brooklyn, NY2012-01
Skills
- Software - MS Windows, MS Office, Linux (Debian), Adobe Acrobat Professional PDF
- Operational efficiency
- Strategic planning and execution
- Business management
- Decision-making
- Staff training/development
- Budget control
- Hiring and onboarding
- Payroll administration and timekeeping
- Relationship building
- Delegation
Accomplishments
- Evolved paper filing system to a digital filing system by scanning and creating PDFs and linking related documents to the MS Excel expenditure log for quick and retrieval across the workplace network.
- Add and auto generating pie-chart system in the expenditure log that continuously updates itself as data is entered for each quarter of the fiscal year.
Interests
World Affairs, Internet Blogs & Forums, PC Enthusiast, Biking
Timeline
Director of Operations
NYC College of Technology - Continuing Studies Center
2021.01 - 2025.01
Administrative Office Assistant
NYC College of Technology - Continuing Studies Center
2006.01 - 2021.01
Purchasing & Accounts Payable Assistant
NYC College of Technology - Continuing Studies Center
2006.01 - 2021.01
Bachelor of Technology Degree - Computer Engineering Technology
NYCCT of CUNY