Summary
Overview
Work History
Education
Skills
Timeline
Generic

Semaj Hardy

Jonesboro,GA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

2
2
years of professional experience

Work History

Package Handler

FedEx:Ground
06.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Assistant Manager

Dollar Tree
06.2023 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

Checkers Rally's
08.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Jonesboro Highschool
Jonesboro, GA
05-2024

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Packaging
  • Problem Resolution
  • Call center experience
  • Complaint resolution
  • Payment Processing
  • Customer satisfaction measurement
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer Assistance
  • Money Handling
  • Team motivation
  • Staff Supervision

Timeline

Package Handler

FedEx:Ground
06.2024 - Current

Assistant Manager

Dollar Tree
06.2023 - 06.2024

Cashier

Checkers Rally's
08.2022 - 03.2023

High School Diploma -

Jonesboro Highschool

Similar Profiles

CREATE PROFILE
Semaj Hardy