Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Semaj Harris

Mequon,WI

Summary

Hardworking and reliable, highly organized, proactive and punctual. Works well within team settings. Dedicated with strengths in customer service, sales and promotion strategies. Enthusiastic professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

3
3
years of professional experience

Work History

Hairstylist

Hair by Mají
Milwaukee, WI
01.2022 - Current
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Prepared and braided hair for clients according to their individual needs and preferences.
  • Cleaned and sanitized styling tools, equipment, and workstation between each client.
  • Instructed clients on how to maintain and care for their braids.
  • Maintained a clean and orderly work area at all times.
  • Applied extensions using various techniques such as weaving, box braiding, French twists, cornrows.
  • Developed creative new styles while incorporating traditional techniques.
  • Created unique hairstyles based on customer requests or special occasions.
  • Ordered necessary supplies from vendors when stock ran low.
  • Ensured that all safety protocols were followed during services.
  • Evaluated customer satisfaction following completion of service in order to improve future experiences.
  • Managed bookings by scheduling appointments via telephone or online platforms.
  • Evaluated clients' hair type and quality to determine feasibility of requested braiding services.

Pharmacy Technician

Walgreens
Saukville, WI
11.2023 - 10.2024
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Provided education materials about medications to patients upon request.
  • Organized work areas so that everything was easily accessible when needed.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Cashier

Kona Ice
Milwaukee, WI
05.2023 - 09.2023
  • Provided guidance to staff on proper usage and maintenance procedures for ice machines.
  • Prepared and served snow cones to customers in a timely manner.
  • Provided customer service by answering questions about flavors, sizes and cost of items.
  • Maintained stock levels of syrups and other ingredients used for making snow cones.
  • Ensured compliance with safety standards while handling ice shavers and blenders.
  • Monitored the quality of all products produced from the machine to ensure they meet customer expectations.
  • Adhered to food safety regulations while preparing and serving snow cones to customers.
  • Followed recipes for creating different types of flavored syrups used on top of the snow cone.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Adhered to local health and safety regulations to ensure a safe environment for both staff and customers.

Cashier

Sendiks
Mequon, WI
06.2022 - 09.2022
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.

Floral Assistant

Sendiks
Mequon, WI
03.2022 - 06.2022
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Shared details on how to properly care for purchased flowers and plants with customers.
  • Participated in client consultations to discuss floral designs for special occasions, christenings, weddings and funerals.
  • Packed and wrapped completed arrangements for secure delivery.
  • Consulted with clients regarding desired price and type of arrangement.

Education

Homestead High School
Mequon
06.2024

Some College (No Degree) - Pre-Nursing

North Carolina Central University
Durham, NC

Skills

  • Customer Service
  • POS Systems
  • Communication
  • Cash Handling
  • Customer Transactions
  • Problem-Solving
  • Cash Register Operations
  • Cleaning and Sanitizing
  • Price Identification
  • Gift Wrapping
  • Customer education
  • Proper labeling
  • FDA compliance
  • Patient confidentiality
  • Insurance verification
  • Regulatory compliance
  • FDA and HIPAA compliance
  • Medication dispensing

Languages

Spanish
Limited

Timeline

Pharmacy Technician

Walgreens
11.2023 - 10.2024

Cashier

Kona Ice
05.2023 - 09.2023

Cashier

Sendiks
06.2022 - 09.2022

Floral Assistant

Sendiks
03.2022 - 06.2022

Hairstylist

Hair by Mají
01.2022 - Current

Homestead High School

Some College (No Degree) - Pre-Nursing

North Carolina Central University

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Semaj Harris