
Professional with strong background in information technology, prepared to enhance operational efficiency and data management. Skilled in system maintenance, troubleshooting, and software applications, ensuring seamless IT support and user satisfaction. Adaptable team player focused on collaboration and delivering results, consistently meeting evolving organizational needs. Known for reliability, technical proficiency, and effective problem-solving abilities.
Conducted troubleshooting for hardware and software issues.
Collaborated with IT team to identify network problems.
Logged IT challenges and corresponding solutions.
Directed IT issues to appropriate management levels.
Resolved chain of command concerns quickly, maintaining military bearing.
Coordinated seamless communication with command teams concerning assignment particulars and status reports.
Consistently delivered high-quality results in routine tasks.
Log analysis
Threat hunting
Documentation
SIEM
Risk Management
Communication
Work under pressure
CompTIA Security+