Summary
Overview
Work History
Education
Skills
Timeline
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Semaj Smith

Detroit

Summary

Focused Health and Safety Manager bringing 3 years of comprehensive experience minimizing health and safety hazards in construction by developing and implementing successful health programs. Hardworking professional commended for consistently evaluating current processes to confirm adherence to prescribed laws, standards and company goals. Growth-oriented team player possessing excellent technical and managerial abilities.

Overview

11
11
years of professional experience

Work History

HSE Manager

Yes Communities
01.2023 - Current
  • Conducted safety and steering meetings with peers
  • Implemented analytics tools to track safety & community performance
  • Facilitated open dialogue among community members to create a safety culture
  • Continuously assessed community goals and objectives
  • Worked with maintenance staff to complete timely repairs safely

Closing Expert

Target
10.2021 - Current
  • Helped an average of 50 customers per day by responding to inquiries and locating products
  • Balance cash drawer at the close of each shift
  • Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, and cleaning up

Logistics Account Executive

Total Quality Logistics Inc.
04.2022 - 07.2023
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
  • Sell and close new and existing customers to move their freight
  • Negotiate prices with carriers
  • Arrange shipping transportation for over 50 loads per day, resolving issues to ensure pickup and delivery are on time
  • Primary point of contact for customer needs
  • Simplify and manage customer relations
  • Being honest and proactive in all my communications – internally and externally

Asset Manager

Sam's Club
11.2017 - 10.2019
  • Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
  • Maintained high customer satisfaction rates by efficiently resolving customer complaints and providing outstanding service deliveries
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions

Delivery Driver

Domino's Pizza
10.2017 - 12.2018
  • Consistently maintain a 95% customer satisfaction rating, and have maintained a 99.6% on time delivery in the past 12 months
  • Average +20 deliveries daily
  • Operated vehicle safely in highly congested areas with no traffic violations

Shift Supervisor

Tim Hortons Cafe & Bake Shop
09.2013 - 09.2017
  • Supervise and schedule shifts timings to ensure 100% employee availability at their allocated station at assigned time frame
  • Achieved optimal customer satisfaction by preparing tables and communicating with coworkers to deliver food items within 2 minutes to customers’ tables
  • Ensure 100% satisfaction by promptly processing orders from drive-through customers
  • Performed all nightly cash management activities such as cash and credit card, managing over $2,000 of cash daily in the cash register

Education

Associate of Arts - Occupational Health And Safety

Wayne County Community College District
Detroit, MI
12.2024

Bachelor of Science - Business Administration

University of Arizona
Tucson, AZ

Business Economics

Oakland University
Rochester, MI

High School Diploma -

Adlai Stevenson High School
Sterling Heights, MI
06.2015

Skills

  • Incident Reporting
  • Confined Space
  • LOTO (Lockout Tagout)
  • CPR & First Aid
  • H2S Awareness
  • Strong Writing Skills
  • Microsoft (KPA, Word, Outlook, Excel)

Timeline

HSE Manager

Yes Communities
01.2023 - Current

Logistics Account Executive

Total Quality Logistics Inc.
04.2022 - 07.2023

Closing Expert

Target
10.2021 - Current

Asset Manager

Sam's Club
11.2017 - 10.2019

Delivery Driver

Domino's Pizza
10.2017 - 12.2018

Shift Supervisor

Tim Hortons Cafe & Bake Shop
09.2013 - 09.2017

Associate of Arts - Occupational Health And Safety

Wayne County Community College District

Bachelor of Science - Business Administration

University of Arizona

Business Economics

Oakland University

High School Diploma -

Adlai Stevenson High School

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Semaj Smith