Experienced leader and proven professional with a background in sales, healthcare and technology recruiting. Combined ten years of experience in a broad range of recruiting strategies and practices, including compensation, performance management, safety, hiring and employee relations. Responsible for coordinating all administrative activities related to an organization’s personnel. Ensure the company hiring practice is in compliance with local, state and federal regulations. Provide specialized training and development in sales and recruiting, team building, strategic planning and client/business management in multiple industries. Award winning in both sales and rapid continuous improvement. High energy and inspirational leader with ability to convey, develop, create and implement action plans to generate results. Progressive and open-minded in furthering my business, sales, & recruiting education through traditional schooling, self-experience, other professionals and networks.
Work History
Technical Recruiter
Adecco on site at CareFusion
Recruited technicians for commercial and recall ALARIS IV pump jobs
Sourced and qualified new hire or redeploy technicians
Evaluate candidates strengths compared with client’s requirements
Cold call for potential candidates
Post Jobs to Smart Search, CareerBuilder, Monster and Indeed
Ordered drug and background screenings
Ordered immunizations for Technicians
Managed technical CareFusion accounts nationwide
Develop and maintain effective communication with technician and CareFusion
Recruited technicians and sold them assignments nationwide
Advanced Practice Recruiter
On Assignment
Strategically identified and qualified new candidates
Organized day to day sales activity and administrative work
Managed Client accounts
Develop and maintain effective communication with Providers and Clients
Sourced for Providers on various Job Boards
Managed client account
Develop and maintain relationships with Providers and Clients
Recruited Providers and sold them assignments all over the country
Built book of business with over 250 qualified candidates with Locum interest
Personal Banker 1
Wells Fargo Bank
Close new business sales on BTB accounts, while managing existing database
Profile every customer to learn about their financial goals
Effectively resolve difficult customer situations
Train tellers to ensure they meet their sales goals
Cross sell additional products through referrals
Provide excellent service in all customer interactions
Identify and sell products and services that meet customer’s needs
Personal Banker / Associate
Barclays Bank
Sell deposit and credit products to customers and build customer relationships
Cross sell and referrals to other areas of the bank
Responsible for researching and resolving account-related problems
Oversee sales, operations and personal administration
Act as the financial center manager in absence of the manager
As a leader of the sales team, served as hands-on trainer for sales, operation, policy and procedures
Direct and oversee floor management activities
Minimized risk to the bank by providing customer service
Management Trainee
Enterprise Rent-A-Car
Proven sales leader:
9 Elite Awards for ancillary sales
6 Insurance Rate Sales Awards
Various Awards for top sales
Promotion to the Airport branch based on sales performance
Performance at the Airport branch
Excellent customer service skills
Branch achieved exceptional customer service quotient 8/12 months
Several outstanding customer service awards
Assisted in growth of rental branch fleet through outside marketing and phone handling sales
Assisted Branch Manager in administrative control of business through handling of accounts receivables, bank, sales tracking and customer files
Corporate Accounts – Account Manager
Cold called potential accounts
Set up and execute sales call appointments
Negotiated corporate rental rates and agreements
Represented Enterprise Rent-A-Car at industry conventions
Increased corporate rental revenue 38%
Education
MA - Employment Studies and Human Resource Management
UNIVERSITY OF NORTH LONDON
London
BA (Hons) - Psychology & Political Thought
DE MONT FORT UNIVERSITY
London
Skills
Ms Word
MS Excel
MS Access
MS PowerPoint
Word Processing
Spreadsheet
Databases
Internet and Email
Management experience
Understanding others with speech impediment
Languages
Amharic
Native or Bilingual
Tigrenia
Native or Bilingual
Timeline
MA - Employment Studies and Human Resource Management
UNIVERSITY OF NORTH LONDON
BA (Hons) - Psychology & Political Thought
DE MONT FORT UNIVERSITY
Technical Recruiter
Adecco on site at CareFusion
Advanced Practice Recruiter
On Assignment
Personal Banker 1
Wells Fargo Bank
Personal Banker / Associate
Barclays Bank
Management Trainee
Enterprise Rent-A-Car
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DIANA DEZERNDIANA DEZERN
Lead Project Manager, Professional Services at BD/CareFusion (CareFusion acquired by BD 2015)Lead Project Manager, Professional Services at BD/CareFusion (CareFusion acquired by BD 2015)