Semica Burroughs
Fayetteville,GA
Summary
Dynamic Asbestos and Lead Inspector skilled in collaboration and problem-solving. Developed and implemented inspection protocols while training junior inspectors to uphold safety regulations and quality standards, ensuring compliance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Asbestos And Lead Inspector
Va Solution Group
04.2025 - 07.2026
- Executed comprehensive inspections to uphold safety regulations and quality standards.
- Developed and implemented inspection protocols to enhance operational efficiency and accuracy.
- Trained and mentored junior inspectors on best practices for quality assurance processes.
- Collaborated with cross-functional teams to identify areas for improvement in inspection procedures.
- Maintained accurate records of all inspections performed, contributing to an organized database for future reference and analysis.
- Managed inspection schedules to ensure timely completion of projects without compromising quality or safety standards.
- Developed strong relationships with regulatory agencies to ensure adherence to local, state, and federal regulations during inspections.
Asbestos Air Monitor
Kaebo Construction
02.2020 - 04.2025
- Monitored job site activities to ensure compliance with safety regulations and protocols.
- Conducted regular inspections of equipment and materials for quality assurance.
- Assisted in training new staff on operational procedures and safety standards.
- Collaborated with project managers to streamline workflow and enhance productivity.
- Conducted routine inspections of monitoring equipment to ensure optimal functionality, proactively addressing any issues identified.
- Monitored government regulations and standards to provide alignment with company policies and procedures.
Retention Specialist
AT&T
01.2015 - 02.2020
- Developed and implemented customer retention strategies to enhance loyalty and reduce churn.
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Conducted regular training sessions for staff on best practices in customer engagement and retention techniques.
- Enhanced customer retention by resolving complex issues and providing tailored solutions.
- Utilized CRM systems to track customer interactions and optimize follow-up processes.
- Managed high-volume inbound calls, ensuring prompt resolution of inquiries and concerns.
Education
Lead Inspector - Environmental Studies
Environmental Institute
10-2017
Skills
- Quality assurance
- Regulatory compliance
- Quality assurance
- Product testing
- Visual assessments
- Field training
- Visual assessments
Timeline
Asbestos And Lead Inspector
Va Solution Group
04.2025 - 07.2026
Asbestos Air Monitor
Kaebo Construction
02.2020 - 04.2025
Retention Specialist
AT&T
01.2015 - 02.2020
Lead Inspector - Environmental Studies
Environmental Institute