Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
SEMIR DURAKOVIC
Open To Work
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SEMIR DURAKOVIC

St. Petersburg,FL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Treasury Fulfillment Specialist - Treasury Product Implementation & Onboarding SupportConsumer Banking Relationship SpecialistRelationship BankerShipping and Receiving Coordinator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: St. Petersburg, FL
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k match4-day work weekStock Options / Equity / Profit Sharing

Summary

Results-driven Client Data and Operations Specialist skilled in managing high-volume data operations and ensuring regulatory compliance. Successfully led initiatives that improved operational processes, achieving over 99% accuracy in processing client requests. Committed to delivering impactful solutions through effective data management and workflow optimization.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Treasury Fulfillment Specialist - Treasury Product Implementation & Onboarding Support

VALLEY BANK
St.Petersburg, FL
03.2026 - Current
  • Supported Treasury Service Officers in onboarding and implementing commercial treasury products such as ACH, Wires, Positive Pay, FTP, Remote Deposit Capture, Bill Pay, and RSA Tokens, utilizing platforms like FIS Global to process client requests efficiently.
  • Executed high-volume account maintenance, service implementations, and regulatory reviews for treasury and commercial client operations across multiple banking platforms. Collaborated with relationship managers, risk, and compliance teams to ensure accurate implementation and full approval of treasury products before client go-live.
  • Supported relationship managers and internal teams with onboarding and implementation of commercial banking services by validating documentation, reviewing account structures, and ensuring all products are verified before going live through different client request.
  • Collaborated with treasury service officers and commercial client service teams to resolve urgent service issues related to wires, ACH transactions, and positive pay account maintenance, ensuring timely solutions for client needs.
  • Resolved ACH issues for over 10,000 client accounts within project deadlines.

Consumer Banking Relationship Specialist

Bank OZK
St. Petersburg, Florida
02.2024 - 02.2026
  • Processed 150-200 daily client requests involving treasury-related account updates, service enrollments, ACH setup support, interest rate adjustments, and profile modifications with 99%+ accuracy.
  • Met branch targets by identifying customer needs and delivering tailored guidance on regions solutions.
  • Educating and advising customers on regions consumer and business productsand services, including all loan and deposit types.
  • Supported treasury, commercial and government client operations by executing high-volume account maintenance, service implementations, and regulatory reviews across multiple banking platforms.
  • Facilitated onboarding and implementation of commercial banking services by validating documentation, reviewing account structures, and ensuring all approvals completed for timely activation.
  • Partnered with treasury operations, risk, and client service teams to resolve urgent service issues related to wires, ACH transactions, and deposit account maintenance.
  • Assisted with large-scale client migrations and treasury service conversions, validating data integrity across systems to ensure seamless go-live execution.

Relationship Banker

Fifth Third Bank
Clearwater, Florida
04.2022 - 02.2024
  • Developed strong relationships with new clients and helped them through the onboarding process
  • Managed client bank accounts, overseeing account openings, closings, and transactions to ensure accuracy and compliance
  • Processed deposits, payments, and withdrawals while authorizing and evaluating overdrafts and loans to meet client needs
  • Presented and cross-sold banking services and products to existing and prospective clients; Collaborated with other banking professionals to ensure high-quality client service Resolved client queries and complaints; Performed administrative and clerical duties, such as data entry and filing, when necessary
  • Handled other transactions, such as writing cashier checks or money orders; Recommended and explained banking services and products to clients based on their needs

Shipping and Receiving Coordinator

SCC Soft Computer
Clearwater, Florida
08.2018 - 09.2021
  • Received incoming shipments, inspected and verified quantities, and recorded details using RF scanners and warehouse management systems (WMS) to maintain inventory accuracy
  • Prepared outgoing shipments by accurately picking, packing, and labeling orders for timely delivery or transfer
  • Supported order picking and packing activities using RF scanners and order picker equipment to meet delivery deadlines.
  • Operated forklifts, reach trucks, pallet jacks, and other warehouse equipment safely to load and unload trucks, stock shelves, and organize inventory
  • Utilized warehouse management systems such as AS400 or MRP software to track inventory levels, update stock records, and facilitate order fulfillment processes
  • Conducted regular stock counts and reconciled discrepancies to maintain accurate inventory records
  • Followed packaging standards to prevent damage during transit while optimizing space utilization for enhanced shipping efficiency

Education

Bachelor of Science - Business Administration And Management

St. Petersburg College
St. Petersburg, FL
04-2022

Associate of Arts - Business Administration and Management

St. Petersburg College
St. Petersburg, FL
07-2019

High School Diploma -

Northeast High School
St. Petersburg, FL
06-2015

Skills

  • Regulatory compliance
  • Data Management & Accuracy
  • Process Optimization
  • Workflow Automation
  • Operational Efficiency
  • SOP development
  • Project Coordination
  • Cross-Functional Collaboration
  • Data Analysis and Reporting Tools
  • Digital Operations Tools
  • Database Management
  • Advanced Excel
  • Office suite proficiency
  • Valley Bank Internal Platforms
  • IBS Systems
  • Mainframe Systems
  • Workflow & Process Automation Tools
  • Reporting & Documentation
  • Attention to Detail
  • Analytical problem solving
  • Prioritization & Time Management
  • Policy adherence
  • Data Entry Systems

Languages

Bosnian
Native/ Bilingual
Serbian
Native/ Bilingual
Croatian
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Project Management

Timeline

Treasury Fulfillment Specialist - Treasury Product Implementation & Onboarding Support

VALLEY BANK
03.2026 - Current

Consumer Banking Relationship Specialist

Bank OZK
02.2024 - 02.2026

Relationship Banker

Fifth Third Bank
04.2022 - 02.2024

Shipping and Receiving Coordinator

SCC Soft Computer
08.2018 - 09.2021

Bachelor of Science - Business Administration And Management

St. Petersburg College

Associate of Arts - Business Administration and Management

St. Petersburg College

High School Diploma -

Northeast High School

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