Semir Osmanovic

- Greet customers arriving at the dealership

- Showcase the dealership’s vehicles and explain their features and warranties to customers

- Answer customer questions about cars, financing and purchase process

- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices

- Negotiate car prices and trade-in values for customers’ vehicles

- Coordinate with the finance department to determine each customer’s financing and ownership options

- Contact past customers to ensure they are satisfied with their vehicles

- Build long lasting relationships

- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with buyers.

- Give customers an experience that is guaranteed to give satisfaction

- Greet customers arriving at the dealership

- Showcase the dealership’s vehicles and explain their features and warranties to customers

- Answer customer questions about cars, financing and purchase process

- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices

- Negotiate car prices and trade-in values for customers’ vehicles

- Coordinate with the finance department to determine each customer’s financing and ownership options

- Contact past customers to ensure they are satisfied with their vehicles

- Build long lasting relationships

- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with buyers.

- Give customers an experience that is guaranteed to give satisfaction

• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Kept shop areas neat, clean, and free of safety hazards.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Greeted customers and answered questions about oil changes and other services.
• Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
• Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
• Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
• Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
• Ensured customer trust with transparent communication about necessary services and repair costs.
• Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
• Assisted customers with locating specific parts, leading to a streamlined shopping experience.
• Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
• Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
• Processed customer orders accurately and efficiently, contributing to repeat business.

• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Kept shop areas neat, clean, and free of safety hazards.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Greeted customers and answered questions about oil changes and other services.
• Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
• Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
• Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
• Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
• Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.