Semira Fields
3100 Tulane Ave. Apt 271 New Orleans,LA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Geometry Teacher
Carver High School
06.2024 - Current
- Collaborated with colleagues to review curriculum and make necessary adjustments for continuous improvement of the Geometry program.
- Empowered students by teaching them problem-solving techniques that could be applied outside of the classroom context.
- Attended teacher conferences and workshops to stay abreast of new developments in math education.
- Maintained lesson flexibility to adapt to student progress and information retention.
Health Professions Society Member
South Carolina State University
- Gather with other undergrads pursuing a career in the healthcare field
- We help each other seek opportunities and build foundations for future healthcare professionals
Assistant Volleyball coach
Ruston High School
- Enhanced player skill development through individualized coaching sessions tailored to each athlete''s strengths and weaknesses.
- Boosted team morale and unity through effective communication, fostering a positive environment during practices and games.
- Organized detailed practice schedules, ensuring optimal time management for drills, conditioning, and skill-building exercises.
- Contributed to the overall success of the program by collaborating with coaching staff on game strategy, practice planning, and player evaluations.
Student Volunteer
Youth Advisory Committee
- Enhanced community outreach by organizing and participating in various volunteer events.
- Developed strong organizational skills by managing schedules, budgets, and resources for multiple volunteer projects simultaneously.
- Promoted the importance of volunteering within the community by creating awareness campaigns and sharing personal experiences on social media platforms.
Substitute Teacher
KISD
08.2023 - 12.2023
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Customer Service Specialist
TTEC
05.2023 - 09.2023
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Reduced response time for customer inquiries by streamlining communication processes.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Collaborated with team members to create effective strategies for improving overall customer experience.
Server
Krab Kings
12.2019 - 07.2023
- Worked to provide warm greetings to customers while maintaining a great relationship with co-workers in order to ensure satisfied customers for the entirety of the store.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Master of Science - Engineering Management
University of New Orleans
New Orleans, LA10-2025
No Degree - Biology
Grambling State University
Bachelor of Science - Biology
South Carolina State University
05.2023
Skills
- Fluency in German
- Customer Retention
- Telephone Etiquette
- Customer Service
- Excellent written and oral communication
- Teamwork and collaboration
- Computer Proficiency
- Microsoft Excel
Certification
- Basic Life Support
Timeline
Geometry Teacher
Carver High School
06.2024 - Current
Substitute Teacher
KISD
08.2023 - 12.2023
Customer Service Specialist
TTEC
05.2023 - 09.2023
Server
Krab Kings
12.2019 - 07.2023
No Degree - Biology
Grambling State University
Bachelor of Science - Biology
South Carolina State University
- Basic Life Support
Health Professions Society Member
South Carolina State University
Assistant Volleyball coach
Ruston High School
Student Volunteer
Youth Advisory Committee
Master of Science - Engineering Management
University of New Orleans
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