Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Semira Hall

Washington,DC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate employee with strong organizational skills.

Ready to help team achieve company goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Makeup Artist

Sephora
01.2022 - 01.2023
  • Kept track of Sephora -exclusive products while educating clients on product benefits to increase product sales.
  • Conferred with producers, customers and performers to determine desired appearance.
  • Offered 15, 30 , and 60 min long services to Sephora customers.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.

Creative Director/Office Manager

Nahla Quick
06.2019 - 02.2022
  • Adhered to studio guidelines and legal requirements.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
  • Planned and oversaw group, couples, and individual dance performances.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Completed multiple tasks simultaneously to optimize project completion.
  • Created and updated records and files to maintain document compliance.
  • Performed work according to project schedules and established quality standards.
  • Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
  • Monitored and reported on project risks and proposed solutions.
  • Worked with senior leadership to complete complex projects on time and under-budget.
  • Tackled array of tasks under watchful eye of project manager.

Master Esthetician

Georgetown Dermatology
02.2023 - Current
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Recommended retail products for at-home use.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Analyzed skin condition and made appropriate product recommendations.
  • Educated patients on treatment options.
  • Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
  • Recommended and performed microdermabrasion, peels and laser treatments.
  • Created repeat business by developing long-term relationships with regular customers.
  • Suggested appropriate therapy based on current health of client.
  • Explained benefits of skin care products to clients.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Informed guests of appropriate products available to increase retail sales.

Receptionist

Georgetown Dermatology
WASHINGTON, DC
03.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Scheduled office meetings and client appointments for staff teams.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Compiled information from files and research to satisfy information requests.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Associates Degree - Business Administration

PG Community College
PG Maryland

Advanced - ECE

North Stafford
Stafford, VA
06.2016

Skills

  • Sorting and Labeling
  • PC Proficiency
  • Business Correspondence
  • Customer and Client Relations
  • Telephone Skills
  • Time Management
  • Reception Desk Management
  • Bank Deposits
  • Visitor Check-In
  • Organization and Efficiency
  • Prioritization
  • Greet Visitors
  • Documentation
  • Medical Records Management
  • Skin Health Improvement
  • Preventive Skin Care
  • Skin Condition Treatment
  • Reading Comprehension
  • Interpersonal Communication Skills
  • Chart Updating
  • Critical Thinking
  • Treatment Plan Development
  • Detailed Documentation
  • Comprehensive Skin Examination
  • Diet Advisement
  • Efficiency Improvement
  • Skin Cancer Awareness
  • Billing and Invoicing
  • Schedule Management
  • Database Entry
  • Telephone Etiquette
  • Database Administration
  • Customer Satisfaction
  • Presentation Development
  • Contract Documentation Management
  • Client Relationships
  • Microsoft Office
  • Project Organization
  • Operations Support
  • Administrative Support
  • Website Updating
  • Process Improvement Initiatives
  • Organizing and Categorizing Data
  • Accounting and Bookkeeping
  • Project Development Understanding
  • Travel and Event Coordination

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recognized for outstanding dedication to patient care.

Certification

MASTER LASH CERTIFICATION

BASIC LASH CERTIFICATION

ESTHETICIAN LICENSE

Timeline

Receptionist

Georgetown Dermatology
03.2023 - Current

Master Esthetician

Georgetown Dermatology
02.2023 - Current

Makeup Artist

Sephora
01.2022 - 01.2023

Creative Director/Office Manager

Nahla Quick
06.2019 - 02.2022

Associates Degree - Business Administration

PG Community College

Advanced - ECE

North Stafford

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Semira Hall