Semira Hall
Washington,DC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate employee with strong organizational skills.
Ready to help team achieve company goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Makeup Artist
Sephora
Washington, DC
01.2022 - 01.2023
- Kept track of Sephora -exclusive products while educating clients on product benefits to increase product sales.
- Conferred with producers, customers and performers to determine desired appearance.
- Offered 15, 30 , and 60 min long services to Sephora customers.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Creative Director/Office Manager
Nahla Quick
Fredericksburg VA
06.2019 - 02.2022
- Adhered to studio guidelines and legal requirements.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
- Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
- Planned and oversaw group, couples, and individual dance performances.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Completed multiple tasks simultaneously to optimize project completion.
- Created and updated records and files to maintain document compliance.
- Performed work according to project schedules and established quality standards.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Monitored and reported on project risks and proposed solutions.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Tackled array of tasks under watchful eye of project manager.
Master Esthetician
Georgetown Dermatology
3301 New Mexico Avenue, NW SUITE 210
02.2023 - Current
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Recommended retail products for at-home use.
- Provided clients with knowledge of all cosmetic services being provided.
- Analyzed skin condition and made appropriate product recommendations.
- Educated patients on treatment options.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Created repeat business by developing long-term relationships with regular customers.
- Suggested appropriate therapy based on current health of client.
- Explained benefits of skin care products to clients.
- Resolved customer complaints and facilitated conflict resolutions.
- Informed guests of appropriate products available to increase retail sales.
Receptionist
Georgetown Dermatology
New Mexico Avenue
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Scheduled office meetings and client appointments for staff teams.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Compiled information from files and research to satisfy information requests.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associates Degree - Business Administration
PG Community College
PG Maryland Advanced - ECE
North Stafford
Stafford, VA06.2016
Skills
- Sorting and Labeling
- PC Proficiency
- Business Correspondence
- Customer and Client Relations
- Telephone Skills
- Time Management
- Reception Desk Management
- Bank Deposits
- Visitor Check-In
- Organization and Efficiency
- Prioritization
- Greet Visitors
- Documentation
- Medical Records Management
- Skin Health Improvement
- Preventive Skin Care
- Skin Condition Treatment
- Reading Comprehension
- Interpersonal Communication Skills
- Chart Updating
- Critical Thinking
- Treatment Plan Development
- Detailed Documentation
- Comprehensive Skin Examination
- Diet Advisement
- Efficiency Improvement
- Skin Cancer Awareness
- Billing and Invoicing
- Schedule Management
- Database Entry
- Telephone Etiquette
- Database Administration
- Customer Satisfaction
- Presentation Development
- Contract Documentation Management
- Client Relationships
- Microsoft Office
- Project Organization
- Operations Support
- Administrative Support
- Website Updating
- Process Improvement Initiatives
- Organizing and Categorizing Data
- Accounting and Bookkeeping
- Project Development Understanding
- Travel and Event Coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized for outstanding dedication to patient care.
Certification
MASTER LASH CERTIFICATION
BASIC LASH CERTIFICATION
ESTHETICIAN LICENSE
Timeline
Receptionist
Georgetown Dermatology
03.2023 - Current
Master Esthetician
Georgetown Dermatology
02.2023 - Current
Makeup Artist
Sephora
01.2022 - 01.2023
Creative Director/Office Manager
Nahla Quick
06.2019 - 02.2022
Associates Degree - Business Administration
PG Community College
Advanced - ECE
North Stafford