Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Semira Osman

Portland,OR

Summary

Dedicated and detail-oriented credentialing professional with extensive experience in program management and compliance within medical and residential services. Proven ability to manage credentialing processes, ensure regulatory compliance, and maintain accurate provider records. Strong organizational skills with expertise in facilitating effective communication among interdisciplinary teams. Committed to delivering high-quality service and continuous improvement.

Experienced with credentialing processes and regulatory compliance. Utilizes effective communication and meticulous documentation to manage credentialing for healthcare providers. Knowledge of industry standards and best practices ensures thorough and efficient credentialing operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Manager

Unlimited Caring LLC
05.2024 - Current
  • Oversee the development and implementation of programs aimed at improving quality of life for individuals with intellectual disabilities, ensuring compliance with state and federal regulations.
  • Manage credentialing and privileging processes for healthcare professionals, including verification of licensure and relevant certifications.
  • Collaborate with multidisciplinary teams, community stakeholders, and families to identify needs and develop effective strategies.
  • Monitor program outcomes, implement improvements based on feedback and compliance requirements, ensuring high-quality service delivery.
  • Conduct training sessions for staff on best practices in service delivery and regulatory compliance.
  • Maintain accurate provider records utilizing MD-Staff and Salesforce to ensure data integrity and workflow management.
  • Financial management
  • Compliance Requirements
  • Project Management
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

Acute Care Resident Manager

Seattle Medical Post
08.2019 - 02.2020
  • Providing services to disabled or elderly clients, Administering medicines, noticing changes in health conditions, and helping with personal care, Enforced residential rules to protect patients and maintain readiness for different types of emergencies, Coordinated timely meal preparation, cleaning and other housekeeping requirements, Maintained and managed residents' medication for short- and long-term treatment requirements, Updated client information records with pertinent medical and personal information, Oversaw maintenance for residential spaces and building grounds to keep areas safe, professional and clean, Trained and managed staff to deliver quality care and meet performance expectations, Dresses, and/or undresses patients, and provides or assists with personal hygiene such as oral care, shave, or shampoo, Prepare patients for meals and assists with feeding patient when help is required, Take accurately record patient vital signs (blood pressure, temperature, pulse, respiration), Assists patients in elimination, such as assisting to commode, place bedpan or urinal, assist to bathroom, ostomy assistant, Changes bed linens as often as necessary, tidies patient rooms and restocks equipment and supplies as necessary.

Resident Manager

You Centered Care Residential Service
10.2022 - 08.2024
  • Producing schedules for everyday activities, Overseeing medication, prescriptions usage, Appointment reminders, and administering medicine, Assisted patients at home to help maintain health, safety, and independence, Providing emotional and social support to clients, Enforced residential rules to protect patients and maintain readiness for different types of emergencies, Coordinated timely meal preparation, cleaning and other housekeeping requirements, Maintained and managed residents' medication for short- and long-term treatment requirements, Prepared reports and documentation to track program outcomes, monitor progress, and inform decision-making processes, Updated client information records with pertinent medical and personal information, Oversaw maintenance for residential spaces and building grounds to keep areas safe, professional and clean, Trained and managed staff to deliver quality care and meet performance expectations, Dresses, and/or undresses patients, and provides or assists with personal hygiene such as oral care, shave, or shampoo, Prepare patients for meals and assists with feeding patients when help is required, Take accurately record patient vital signs (blood pressure, temperature, pulse, respiration), Assists patients in elimination, such as assisting to commode, place bedpan or urinal, assist to bathroom, ostomy assistant, Changes bed linens as often as necessary, tidies patient rooms and restocks equipment and supplies as necessary.

Program Manager

EECRC
10.2023 - 03.2024
  • Provide leadership, motivation and reflective supervision, Recruit, train and supervise qualified staff in alignment with EECRC and program requirement Work in a collaborative, learning, team environment; focused on supporting students, families & children and colleagues
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.

Group Home Program Manager

Northwest Mental Health
03.2023 - 07.2023
  • Working closely with residents and caregivers in reviewing MARs, house logs, medication checks, making schedules, and checking staff expiration dates, Responding to the incident report, financial review, staff meeting, supervision of staff/supervision of floor, ensuring their staff is following policy and procedure, ensuring daily duties are being done.

Resident Manger

United Residential Service
11.2022 - 03.2023
  • Dressing, toileting, grooming, and bathing, Preparing meals, shopping, housekeeping, laundry, Overseeing medication, prescriptions usage, administering medicine, Assisted patients at home to help maintain health and safety, Providing emotional and social support to clients.
  • Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
  • Collaborated with interdisciplinary teams to develop comprehensive care strategies for residents.

Lab Technician

Fred Hutch Research Cancer Center
03.2021 - 12.2022
  • Processing clinical samples in a Site-Affiliated Laboratory for trials that is operated by the HIV Vaccine Trial
  • Networks, Our lab focuses on keeping sample integrity and diligently keeps records and information of samples to ensure a smooth transition from donation to further analysis while following GCLP regulations, Maintaining lab equipment, using computers and software to carry out lab tasks.
  • Processed clinical samples with attention to detail, ensuring sample integrity and compliance with GCLP regulations.
  • Utilized laboratory management software to maintain accurate records and streamline workflows.

After School Program Coordinator

Horn Africa Services
08.2022 - 10.2022
  • Producing schedules for everyday activities, Coordinating teams of volunteers for action, Coordinating the daily after-school activities of students and volunteers, Community outreach activities, Managing the volunteer database, Collaborated with government agencies, Facilitated community meetings and workshops to educate clients about available resources and rights, Coordinated resources and collaborated with community organizations to provide support service, Recruiting new staff, managing budgets and resources.

Nursing Assistant

Kline Galland Home
05.2022 - 07.2022
  • Providing services to disabled or elderly clients, Administering medicines, noticing changes in health conditions, and helping with personal care
  • Delivered personal and medical care to elderly and disabled clients, administering medications and assisting with daily activities while adhering to healthcare standards and policies.
  • Monitored changes in patient health conditions, effectively communicating updates to team members to enhance patient care.

Amazon Corporate Service

Allied Universal
08.2019 - 07.2022
  • Assist company employees in all concerns that pertain to safety and security, Use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, Internet, and in-house tools, Detect, analyzing, and alerting others of any incidents that may impact the client's people, products, property, or brand image, Provide input to the Supervisor, gather and prepare reports on individual and team performance metrics, Provide back-up, support, and on-call function as needed, Notify and coordinate the corporate response by distribution of advisories and other communications.

Internship

Seattle Children's Research Institute
07.2019 - 03.2020
  • Collaborate and Support Dr
  • Paul Hodor and Dr
  • Tamara Simon in Enterprise Analytics, Collect and Analyze data with Linux operating system, Krona, Bandage, Spade, Kraken, and Amazon Web Services, Track record of publication of scientific research and/or method development, Identified, managed, and contributed to external collaborations relevant to bioinformatics/biomarker discovery.

Education

Master of Arts - Master of Business

Portland State University
Portland, OR
06-2026

Bachelor of Arts - Education, Biochemistry and Chemistry

University of Washington
Seattle, Washington
06.2022

Associate of Science - Pre-Science Major

Seattle Community College
Seattle, Washington
06.2020

Skills

  • Administrative: Serve as primary contact for parking inquiries, monitoring systems, and knowledge of the company's structure, resources, policies and procedures
  • Research and Planning: Gathering reports and data for community outreach, research resources, and support systems for families
  • Leadership: Mentor and tutor high school students and collaborate with community members Organize activities and advocate for the underrepresented population
  • Technology: Proficient in Access database, Microsoft Windows, and Office Suite
  • Communication: Excellent interpersonal, written, and oral communication skills with all levels of peers and clients
  • Language: Proficient in three languages - English, Amharic, and Oromifa
  • Policy and Procedure Improvement
  • Critical Thinking
  • Time Management
  • Team Leadership
  • Program Leadership
  • Budgeting and Resource Management
  • Recruitment and Hiring
  • Data Privacy
  • Proficient in MD-Staff, Salesforce, and Microsoft Office Suite (Excel, Word, Outlook, SharePoint)
  • Strong understanding of Joint Commission, NCQA, and healthcare credentialing standards
  • Excellent verbal and written communication skills
  • Exceptional organizational abilities with high attention to detail
  • Ability to maintain confidentiality and manage sensitive information
  • Proven capability to work independently and manage multiple deadlines
  • Detail-oriented
  • Project management
  • HIPAA compliance
  • Provider enrollment
  • Background checks
  • Data management
  • Credentialing oversight
  • Insurance procedures
  • Application management

Certification

Medicaid License in state of oregon

Languages

Arabic
Full Professional
Amharic
Native or Bilingual
Oromo
Native or Bilingual
English
Full Professional

Timeline

Program Manager

Unlimited Caring LLC
05.2024 - Current

Program Manager

EECRC
10.2023 - 03.2024

Group Home Program Manager

Northwest Mental Health
03.2023 - 07.2023

Resident Manger

United Residential Service
11.2022 - 03.2023

Resident Manager

You Centered Care Residential Service
10.2022 - 08.2024

After School Program Coordinator

Horn Africa Services
08.2022 - 10.2022

Nursing Assistant

Kline Galland Home
05.2022 - 07.2022

Lab Technician

Fred Hutch Research Cancer Center
03.2021 - 12.2022

Acute Care Resident Manager

Seattle Medical Post
08.2019 - 02.2020

Amazon Corporate Service

Allied Universal
08.2019 - 07.2022

Internship

Seattle Children's Research Institute
07.2019 - 03.2020

Associate of Science - Pre-Science Major

Seattle Community College

Master of Arts - Master of Business

Portland State University

Bachelor of Arts - Education, Biochemistry and Chemistry

University of Washington

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