Semira Tesfai
Greenbelt
Summary
Results-driven Program Manager with 5+ years of experience in program development, grants management, and strategic leadership within the Non-Profit and Consulting sectors. Proven success in increasing grant revenue by 30%, managing budgets, and driving mission-driven program growth. Skilled in stakeholder engagement, team development, and aligning initiatives with organizational goals. Known for adaptability, problem-solving, and fostering collaboration. Focused on youth development and social impact, with openness to relocation and international development opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer Recruiter and Outreach Specialist
Prince George Court Appointed Special Advocates
12.2024 - Current
- Manage full cycle recruitment process ensuring a consistent flow of qualified and diverse candidates successfully onboarded.
- Developed and implemented an applicant tracking system within 30 days, streamlining the recruitment process and improving onboarding efficiency.
- Facilitate biweekly information sessions for prospective volunteers, leveraging strong communication and storytelling skills to engage and inform.
- Direct a metrics-driven approach to assess recruitment effectiveness, refining strategies to drive continuous improvements and achieve recruitment goals.
- Support development efforts by sharing program updates and success stories with donors and community members, showcasing the impact of volunteer contributions.
- Achieve quarterly growth targets through effective leadership, strategic analysis, problem-solving, and team coaching.
- Cultivate and nurture relationships with industry professionals, enhancing community outreach and promoting organizational services.
Reengagement Program Manager
Latin American Youth Centers
10.2022 - 07.2024
- Managed $610,000 in funding from state and county grants, implementing strategies that increased grant revenue by 15% through successful reapplication and securing additional funding sources
- Developed and streamlined SOPs, MOUs, and program calendars, enhancing compliance with labor regulations and enhancing operational efficiency
- Strengthened relationships with government officials and funders through partner engagement forums, resulting in successful contract renegotiations for increased funding and program support
- Optimized data collection and reporting systems to develop pipeline programs, resulting in a 20% increase in funding due to demonstrated program effectiveness
- Boosted staff of 12 capabilities through targeted coaching and professional development, aligning training with project goals which increased productivity and improved employee retention by 10%
International Training Project Coordinator
Careers in Nonprofits
05.2022 - 09.2022
- Coordinated international staff travel of 32 countries and managed training projects, contributing to an overall project budget of $100,000 with accurate financial oversight and budget management
- Delivered detailed reports and financial analyses, supporting effective budgeting and financial planning for global training initiatives
- Used programs such as Monday, Microsoft Office, Smartsheet, Adobe Pro, SharePoint, and 365 Teams to effectively communicate with peers regarding training materials and travel assignments
- Assigned traveling staff projects and itinerary for training projects ensuring all project materials were available to learning partners in time for launching of new CRM by using Visio to prepare, edit, and translate learning materials and presentations
- Kept projects on schedule by managing deadlines and adjusting workflows.
Drop-In Center Program Manager
Community Family Life Services
10.2021 - 12.2021
- Managed and supervised administrative and program operations, ensuring compliance with policies and regulations while maintaining efficient day-to-day operations.
- Developed and nurtured 10 corporate partnerships through targeted community outreach and leveraging personal networks, resulting in sustained collaborations and successful holiday/community events within a three-month period.
- Led food and clothing distribution events, coordinating volunteer schedules and client support to ensure seamless operations and maximize community impact.
- Facilitated intake processes for both walk-in clients and virtual services, expertly guiding individuals to appropriate case managers for tailored, comprehensive support.
- Cultivated strong donor relationships, coordinating donations and ensuring accurate receipt issuance while maintaining detailed records in the CRM database for full transparency and accountability.
- Directed volunteer recruitment and onboarding, screening candidates and providing thorough training on organizational policies and procedures to ensure effective and efficient volunteer support.
Program Coordinator + Operations Manager
LearnServe International
10.2019 - 07.2021
- Enrolled and processed 100+ participants in the first year, securing funding through strategic program management and stakeholder engagement, while establishing the organization's first membership donor and alumni groups.
- Managed CRM databases, social media, and digital platforms, enhancing organizational visibility, supporting funding opportunities, and successfully transitioning operations to virtual programming.
- Coordinated a DEI task force with the COO and CEO, addressing workplace culture and program inequities, resulting in the creation of new roles to support organizational growth and increased program capacity.
- Led the pilot Youth Advisory Board, overseeing student-led projects and facilitating professional development opportunities, ensuring strong alumni engagement and amplifying youth voices in program and organizational decision-making.
- Spearheaded event planning and logistics, hiring contractors, securing materials, and making reservations for the annual Gala, program events, international travel preparations, and abroad sessions with exceptional attention to detail.
- Maintained accurate and detailed records of program activities and participant data, ensuring full compliance with internal policies and external regulations.
Education
Associate of Arts - American Studies + Certification in Communications
University of Maryland
05.2016
Skills
- Program Management
- Stakeholder Engagement
- Data Management & CRM Systems
- Event Planning & Logistics
- Volunteer & Team Coordination
- Diversity, Equity, and Inclusion (DEI) Initiatives
- Youth & Community Engagement
- Strategic Planning
- Volunteer Recruitment & Training
- Budgeting & Financial Oversight
- Communication & Public Relations
Professional Trainings And Certifications
- HIPPA Trained and Compliant, Montgomery County Department of Health and Human Services
- HMIS Admin, Montgomery County Services to End+Prevent Homelessness
- Advanced Youth Development, Montgomery County Collaboration Council for Children, Youth and Families
- Case Management + Program Management, LAYC
- Youth Mental Health First Aid, University of Maryland
- Positive Youth Developer, Latin American Youth Centers
- Life Space Crisis Intervention, Sheppard Pratt
- Mandated Reporter Training, DC - Government of the District of Columbia + Montgomery County Government
Locations
- Prince George's County, Riverdale, MD
- Montgomery County, Silver Spring, MD
- Washington D.C., Washington, DC
Leadership Experience
- Fundraising Manager, Opal's Heart, Prince George's County, MD, 01/24 - 01/25
- Board of Director, A Healthier You Inc., Prince George's County, MD, 01/20 - 01/24
- Youth Mentor, Eritrean Youth Mentorship Program, Washington, DC, 06/19 - 06/20
- Organizer, InstaProm Initiative, Prince George's County, MD, 01/18 - Present
- Teen Ministry Coordinator, International Christian Church, Washington, DC, 12/16 - 01/18
- Chairwoman, Hidri Youth Group, Washington, DC, 10/09 - 05/12
Certification
- Advanced Youth Developer, Montgomery County Collaboration Counsel - 2023
- Nonprofit Leadership & Management, Montgomery Community College - 2020
- Certified Community Health Worker, Access to Holistic Health -2018
Languages
Tigrinia
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer Recruiter and Outreach Specialist
Prince George Court Appointed Special Advocates
12.2024 - Current
Reengagement Program Manager
Latin American Youth Centers
10.2022 - 07.2024
International Training Project Coordinator
Careers in Nonprofits
05.2022 - 09.2022
Drop-In Center Program Manager
Community Family Life Services
10.2021 - 12.2021
Program Coordinator + Operations Manager
LearnServe International
10.2019 - 07.2021
Associate of Arts - American Studies + Certification in Communications
University of Maryland
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