Semma' Alhatri
Austin,TX
Summary
Dedicated and ambitious final-year student majoring in Human Development and Family Sciences (BSA) with a premed focus at the University of Texas at Austin. Diverse work experience spans from customer service roles at various kinds of establishments, as well as hands-on experience in medical settings, including hospitals and laboratory environments. Background has strong interpersonal skills, a deep understanding of patient care, and a solid foundation in scientific research and healthcare operations. Very passionate about pursuing a career in medicine, leveraging academic knowledge and practical experience to make a meaningful impact in the healthcare field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
06.2022 - Current
- Created and crafted various beverages and prepared food items to customers likings
- Cleaned, restocked, and maintained organization throughout the store
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Patient Observation Assistant
Dell Seton Medical Center - UT
03.2023 - 08.2023
- Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager
- Visually and audibly monitors the assigned patient's condition and behavior at all times
- Advocates for the patient, protecting and standing up for fair and ethical treatment
- Completes observation reports at established intervals
- Takes initiative in compassionately rendering service or responding to needs
- Responsible in gently redirecting the patient from engaging in at-risk behaviors
- Participates in collaborative identification and reporting of patient safety issues
- Assists in calming and/or reorienting patient in cases of agitation or confusion
- Assists with keeping patient's room safe and orderly
Selfie Expert
The Selfie Galleries
12.2021 - 05.2023
- Opened and closed shop individually, gaining a sense of responsibility and maturity
- Setting up the photoshoot areas and props, and cleaning up areas to ensure better photo outcomes
- Handled customers by checking them in and or setting up reservations by answering calls
- Advertised and assisted in creative designs and rooms when remodeling the shop
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
Hostess
Spanky's Bar and Grill
07.2020 - 09.2020
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
BSA - Human Development And Family Sciences
University Of Texas At Austin
Austin05.2025
Little Cypress Mauriceville High School
05.2021
Skills
- Work ethic, will come through and follow up when needed or required
- Punctuality, I make it a priority to show up early
- Compassionate, able to relate and understand others, love to connect with people
- Communication, be able to calm down a situation if it seems to get out of hand or deliver/receive information
- Committed, when anything is required of me, I do it to my best ability without complaints and follow through with the task given
- Integrity, honesty is a huge policy to me and I am willing to admit when I am wrong, to tell the truth, correct myself, or accept corrections
Affiliations
- Alpha Xi Delta
Certification
Basic Life Support Certification
CPR
TABC License
Food Handlers License
Timeline
Patient Observation Assistant
Dell Seton Medical Center - UT
03.2023 - 08.2023
Barista
Starbucks
06.2022 - Current
Selfie Expert
The Selfie Galleries
12.2021 - 05.2023
Hostess
Spanky's Bar and Grill
07.2020 - 09.2020
BSA - Human Development And Family Sciences
University Of Texas At Austin
Little Cypress Mauriceville High School