Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannoy Williams

St. Elizabeth,Black River

Summary

Detail-oriented individual experienced in room service and restaurant environments. Skilled in service planning and maintaining high standards of cleanliness, with a proven track record of adapting to varying workloads to enhance guest comfort and experiences.

Overview

3
3
years of professional experience

Work History

Room Service

Sandals Montego Bay
07.2025 - Current
  • Enhanced guest satisfaction by promptly delivering room service orders and accurately communicating with the guests.
  • Cleaning and sanitizing rooms for smooth room service operations and comfort of the guests.
  • Reporting technical problems and maintenance requirements.
  • Adapted to varying workload demands while maintaining attention to detail in all tasks.

Restaurant Waiter

Riu Hotel
07.2023 - 07.2025
  • Provided exceptional customer service, ensuring guest satisfaction.
  • Managed table assignments efficiently, optimizing seating arrangements during peak hours.
  • Communicating with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Monitored guests' needs throughout meals, providing attentive and personalized service consistently.

Education

Associate of Science -

South East College
Mandeville, Manchester

High School Diploma -

St. Elizabeth Technical High School
St. Elizabeth, Jamaica
06-2023

Skills

  • Service planning
  • Room service
  • Customer service
  • Time management skills
  • Team collaboration

Timeline

Room Service

Sandals Montego Bay
07.2025 - Current

Restaurant Waiter

Riu Hotel
07.2023 - 07.2025

Associate of Science -

South East College

High School Diploma -

St. Elizabeth Technical High School