Summary
Overview
Work History
Education
Skills
Timeline
Generic

Semra MYERS

Carmel,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Restaurant Server

Kathy's Cafe
01.2017 - 07.2017
  • Greeted new customers, discussed specials, and took drink orders.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Optimized seating arrangements for large groups or special events to maximize space utilization while maintaining guest satisfaction.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Marketing Manager

PORT DISCOVER
05.2014 - 06.2016
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Researched developing trends to stay updated with new ideas and marketing practices.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
  • Created and managed social media campaigns to increase brand engagement.

Account Executive

The Hoffman Agency
07.2006 - 04.2008
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Collaborated with internal teams to develop account strategy.
  • Gained understanding of goals, objectives and processes to meet client business needs.

Media Buyer

HMS & CARAT AGENCY
06.2003 - 06.2006
  • Determined costs for media campaigns and delivered this information in reports to clients.
  • Collaborated with upper management, clients and other personnel regarding media plans and campaigns.
  • Negotiated and purchased advertising space in trade magazines and journals on behalf of several large clients.
  • Developed tight professional relationships with media planners, which helped to identify right targeted audiences for campaigns.
  • Developed strong relationships with advertisers and negotiated pricing following established procedures.
  • Conducted market research to attract clients in new territories.

Restaurant Team Member

Zum Wiesengrund
09.1996 - 09.1998
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Bachelor of Arts - MARKETING/COMMUNICATION

IMK WIESBADEN
05.2000

Skills

  • Budgeting and Allocation 
  • Public and Media Relations
  • Social Media Platforms
  • Social Media Marketing
  • Customer Relationship Management
  • Sales Strategies
  • Service Management
  • Adaptability
  • Active listening
  • Goal setting
  • Effective communication
  • Time management

Timeline

Restaurant Server

Kathy's Cafe
01.2017 - 07.2017

Marketing Manager

PORT DISCOVER
05.2014 - 06.2016

Account Executive

The Hoffman Agency
07.2006 - 04.2008

Media Buyer

HMS & CARAT AGENCY
06.2003 - 06.2006

Restaurant Team Member

Zum Wiesengrund
09.1996 - 09.1998

Bachelor of Arts - MARKETING/COMMUNICATION

IMK WIESBADEN

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Semra MYERS