Semuel Paul Rehatta

1.Ensures zero errors in all accounting and financial procedures by promptly and accurately preparing

the crew payroll, bonus’s due, overtime, expenses, travel claims and commissions under the

supervision and instruction of the Financial Officer.

2. Prepares and ensures a prompt and fine free clearance of the Ship. Maintains guest satisfaction through accurate and efficient Clearance and Immigration procedures.

3. Ensures that the back up documentation procedure for all charges and payroll entries is in place and

followed.

4. Manages cash advance and home allotments in accordance with Company policies and procedures.

5. Collects contracts and bank details of newly embarked crew members from the Human Resources

Manager. Confirms that Bank Details are correct and address the crew member if not the case.

6. Updates and enters all crew data in Payroll.

7. Prepares and settles accounts with each crew member prior to their disembarkation.

8. Ensures a prompt and efficient clearance for the vessel by preparing and checking all relevant

documentation for guests and crew, ensuring that all clearance requirements are met in a timely

manner prior to arrival at each port of call. Is responsible for all vessel communication to the port agents related to the ships arrival and departure.

9. Communicates well in advance with all port agents and correlates all necessary information for the

clearance preparation.

10. Prepares and submits all necessary reports as per each country’s requirements such as

ENOA/ENOD, Caricom, APP.

11. Ensures that a suitable room and refreshments are available for the officials on arrival into port.

12. Supports the Reception team on guest related immigration enquiries when required.

13. Presents a seamless terminal check in experience for our guests, creating a positive first impression

by checking that all passports and visas are valid for the time the guests will be onboard. Immediately

notifying the Hotel Director, Guest Relations Manager and Financial Officer in the event of any passport or visa issues. Ensures that guest terminal check-in is a positive experience as measured

by the guest comment cards.

14. Prepares all reports and appropriate manifests for guests and crew before the ship sails from port.

15. Functions as the shore side supervisor for Silversea staff working at the check in desk in the terminal

building.

16. Ensures that all crew is checked out of Fidelio upon their disembarkation, liaising with the Human

Resources Manager when new crew have embarked.

17. Prepares and sends the departure telex with required guest and crew manifests to relevant parties

after each port of call.

18. Responsible to maintain that all visitor and guest passports and visas are accounted for at all times

and in order by ensuring that Fidelio is updated with accurate information, confirming with the Human

Resources Manager to ensure that all crew documentation is correct and updated and informing the

Guest Relations Manager of local customs requirements for all disembarking guests.

19. Assists with medical debarks of guests and crew in cooperation with the medical team, Financial

Officer, Human Resources Manager and Guest Relations Manager.

20. Assists with crew welfare activities by performing as Treasurer of the Crew Welfare Committee,

responsible to keep all funds safe and accounted for. Prepares and distributes all relevant account

paperwork and reports to ensure transparency in the procedures.

21. Attends Crew Welfare meetings and all activities in which money transactions are involved such as

Bingo.

22. Ensures that all crew financial/accounting requests, inquiries and complaints are responded to

promptly, demonstrating availability and supporting teams with financial enquiries.

23. Demonstrates genuine concern for crew well-being at all times, striving for crew satisfaction.

24. Maintains 100% confidentiality when handling sensitive information.

• - Managed crew administration including sign-on/off procedures, travel logistics, and visa documentation.
• - Maintained accurate crew and passenger manifests using Fidelio systems.
• - Oversaw Brightwell payroll distribution and crew berthing allocations.
• - Assisted the Chief Purser in guest service operations, handling inquiries and financial matters.
• - Actively contributed to crew welfare and social engagement activities onboard.

• - Controlled hotel inventory, ensuring accurate par levels and adherence to FIFO standards.
• - Performed cost control analysis and collaborated with Hotel Controller for monthly audits.
• - Monitored HACCP compliance, product expiry, and temperature storage standards.

• - Conducted financial audits, identified discrepancies, and enforced accountability measures across hotel, KTV, and spa divisions.

• - Oversaw operational cost analysis and conducted routine and surprise audits for financial integrity.

• - Managed ship clearance and immigration processes, liaising with international port authorities.
• - Processed payroll for 300+ multinational crew members and maintained onboard documentation accuracy.