SENACA HECTOR

• Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
• Developed and implemented policies and procedures to improve operational efficiency.
• Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
• Conducted research on current industry trends to identify potential areas for improvement in business operations.
• Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
• Analyzed customer feedback data to generate reports on customer satisfaction levels.
• Designed strategies for improving the quality of services provided by the organization.
• Provided training sessions for employees on new software systems used in business operations.
• Assessed employee performance evaluations and recommended changes or improvements as needed.
• Recommended process improvements that would reduce costs while increasing productivity.
• Prepared monthly financial statements for review by executive leadership team.
• Facilitated communication between different teams within the organization through regular meetings.

Responsibilities include leasing units, providing excellent customer service, processing rent payments and all applicable legal notices and eviction process when needed, aggressive resident account management. •Process month end reporting and weekly reporting for owners..Orchestrated several property events. •Dedication to property condition, overall upkeep on the property and curb appeal. •Provide training for leasing staff, assistant manager at Bowman and various sister properties.

• Optimized revenue streams by consistently exceeding client expectations.
• Interacted with customers and vendors with utmost professionalism to solve various problems.
• Led employee performance reviews and discussed improvement strategies with each team member.
• Performed bi-weekly payroll.
• Directly managed team of 7 staff team members.
• Mitigated financial discrepancies to maintain company's good financial standing.

Responsibilities include leasing units, providing excellent customer service, processing rent payments and all applicable legal notices and eviction process when needed, aggressive resident account management.

•Process month end reporting and weekly reporting for owners.

.Orchestrated several property events.

•Dedication to property condition, overall upkeep on the property and curb appeal.

•Provide training for leasing staff, assistant manager at Bowman and various sister properties.

• Optimized revenue streams by consistently exceeding client expectations.
• Interacted with customers and vendors with utmost professionalism to solve various problems.
• Led employee performance reviews and discussed improvement strategies with each team member.
• Performed bi-weekly payroll.
• Directly managed team of 5 staff team members.
• Mitigated financial discrepancies to maintain company's good financial standing.

• Responsibilities include leasing units, providing excellent customer service, processing rent payments and all applicable legal notices and eviction process when needed, completing move out statements, aggressive resident account management.
• Lease Up Experience
• Process month end reporting.
• Dedication to property condition and curb appeal.
• Provide training for leasing staff at Youngstown Flats and various sister properties.
• Recognized in 2013 and 2015 as part of Legacy Partners Million Dollar Club for leasing a total of $1,000,000 in rental income or more in a single year.

Meet and greet future residents in a professional and enthusiastic manner.

•Qualify future residents by determining their needs, eligibility and desirability.

•Take future residents on community and apartment tours, using up-to-the-minute knowledge of vacancies and availability dates.

•Complete knowledge of the apartment community.

•Including knowledge of the surrounding area, schools, shopping, bus lines, and any other pertinent neighborhood information.

. I was the first Leasing consultant to make the Million Dollar Club in the PNW.

• Tracked all leads using Pop Cards and followed up with interested prospects within a 24hour.
• Prepared lease paperwork and obtained signatures and first payments from new residents.
• Conducted background checks on applicants.
• Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.