SENAI SIUM
GREENBELT,MD
Overview
11
11
years of professional experience
Work History
Project Manager
Trowbridge
Sterling, VA
01.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Entered and maintained project information in software applications to ensure accurate monitoring of changes and revisions.
- Delivered technical support and troubleshooting for internal teams and clients, addressing issues related to steel detailing software, drawing discrepancies, and project documentation.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Digitech Specialist
ABC Imaging
Bethesda, MD
09.2015 - 10.2019
- Prints, scans, and copies jobs in accordance with Bookkeeping instructions provided on the designated ABC ticket
- Packages completed jobs to protect products and Teamwork present a quality deliverable to our customers Creativity
- Partners with management to resolve any Conflict Resolution questions or discrepancies with the ABC ticket
- Assists other team members and managers to Office Management increase efficiency in production processes
- Record Keeping
- Assists in the inventory and organization of all supplies
- Maintains and cleans all equipment on a regular basis
- Provides front counter assistance to customers as languages needed
- Provides back-up assistance to other production English staff as needed
- Billing clients after completed orders
- Offered clients knowledgeable and supportive assistance to meet needs and build loyalty.
- Other duties as assigned
Assistant Manager
UFC Gym
Washington, DC
07.2013 - 09.2015
- Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters
- Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience
- Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience
- Ensure all front desk, kids club and Armbar adhere to policies and procedures
- Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards
- Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control
- Order and maintain all supplies
- Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Completed inventory audits to identify losses and project demand.
- Oversaw team development according to industry service standards to further customer loyalty.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Education
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD05.2008
Skills
- Team Leadership
- Task Management
- Proficient Time Coordination
- Expertise in MS Office Suite
- Client Engagement
- Efficient Data Management
Timeline
Project Manager
Trowbridge
01.2022 - Current
Digitech Specialist
ABC Imaging
09.2015 - 10.2019
Assistant Manager
UFC Gym
07.2013 - 09.2015
High School Diploma -
Eleanor Roosevelt High School