SENAIDA CRAIG
Midland,TX
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance oriented, leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 3+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success. Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure. Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Manager/Service Manager
Titan Factory Direct
Midland, TX
05.2023 - 06.2024
- Continually maintained and improved company’s reputation and positive image in markets served
- Oversaw preparation of marketing copy, images, videos, emails, social media and other collateral
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
- Cross-trained existing employees to maximize team agility and performance
- Approved regular payroll submissions for employees
- Recorded inventory sales into organization’s weekly income report
- Reviewed performance data to monitor and measure productivity and goal progress.
Patient Intake Specialist
Two Hearts Home Health
Odessa, Texas
10.2022 - 05.2023
- Kept abreast of changes within the healthcare industry that may impact patient intake processes.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Prepared charts for upcoming appointments to ensure all necessary paperwork is available at time of visit.
- Coordinated with physicians, nurses and other healthcare staff to ensure timely completion of patient intake process.
- Ensured that all necessary forms were completed accurately prior to the start of an appointment or procedure.
- Verified demographic information of all new and returning patients.
Education
High School Diploma -
Seminole High School
Seminole, TX05.2005
Skills
- Campaign Performance Tracking
- Customer and Client Satisfaction
- Weekly Payroll
- Administrative Support
- Office Supplies and Inventory
- Microsoft SharePoint
- Social Media Marketing
- Accounts Payable and Receivable
- Marketing Program Management
- Inventory Control
- Contract Administration
- Staff Management
- Billing
- Supply Management
- Expense Reporting
- Office Management
- Customer Service
- Payroll and budgeting
Certification
- Certified Public Notary
- Licensed Limited Lines Insurance
Languages
- English
- Spanish
Timeline
Office Manager/Service Manager
Titan Factory Direct
05.2023 - 06.2024
Patient Intake Specialist
Two Hearts Home Health
10.2022 - 05.2023
High School Diploma -
Seminole High School
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