Summary
Overview
Work History
Education
Skills
Timeline
Generic

Senait Berelle

Happy Valley,OR

Summary

Dynamic and results-driven professional with a strong background in customer service at Mo's Market and compassionate patient care as a CNA. Proven ability to enhance customer satisfaction and foster teamwork, while effectively managing time and solving problems. Skilled in inventory management and patient monitoring, committed to delivering high-quality support.

Overview

6
6
years of professional experience

Work History

Sales Associate

Mo's Market
05.2022 - Current
  • Provided exceptional customer service, fostering positive relationships and enhancing customer satisfaction.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Collaborated with team members to achieve daily sales targets and optimize store performance.
  • Trained new sales associates on product knowledge, sales techniques, and operational procedures.

CNA

Magnolia Gardens Assisted Living
07.2019 - 12.2022
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported any changes to nursing staff promptly.
  • Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
  • Documented patient care activities accurately in electronic health records.
  • Communicated effectively with team members to coordinate care for patients.
  • Provided emotional support to patients and families, fostering a compassionate environment.
  • Participated in training programs to enhance skills and knowledge in patient care practices.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

Education

Ethiopia High School
Addis Ababa, Ethiopia

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Mo's Market
05.2022 - Current

CNA

Magnolia Gardens Assisted Living
07.2019 - 12.2022

Ethiopia High School

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Senait Berelle