Summary
Overview
Work History
Education
Skills
Timeline
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Senara Elliott

Graham

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Assistant Executive Director

Silver Creek By Bonaventure
09.2024 - Current
  • Support and assist executive director in management of facility budgets and business practices.
  • Fostered a positive work environment by creating open lines of communication and addressing concerns promptly.
  • Monitored overtime and addressed staffing and scheduling issues with department leaders.
  • Oversaw facility management tasks including maintenance scheduling, safety inspections, and space allocation planning.
  • Managed turnover and appropriate adequate staffing through development of recruitment sources.
  • Managed budgets and financial reporting to maintain fiscal responsibility and transparency.
  • Encouraged collaboration within teams by developing effective training programs focused on building strong interpersonal skills.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
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  • Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.

Receptionist

Cedar Ridge by Bonaventure
09.2023 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.

Server

Cedar Ridge By Bonaventure
04.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Pizza Maker

Pizza Hut
01.2022 - 04.2022
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Office Assistant

Price and Son Trucking
06.2019 - 09.2019
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

Education

Associate of Arts - Psychology

Highline College
Seattle, WA
08-2022

Skills

  • Relationship building
  • Leadership development
  • Human resources management
  • Budgeting and financial management
  • Marketing
  • Document scanning
  • Data entry techniques
  • Accuracy and attention to detail
  • Resident satisfaction

Timeline

Assistant Executive Director

Silver Creek By Bonaventure
09.2024 - Current

Receptionist

Cedar Ridge by Bonaventure
09.2023 - 09.2024

Server

Cedar Ridge By Bonaventure
04.2022 - 09.2023

Pizza Maker

Pizza Hut
01.2022 - 04.2022

Office Assistant

Price and Son Trucking
06.2019 - 09.2019

Associate of Arts - Psychology

Highline College

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Senara Elliott