Senay Asgedom
Indianapolis,IN
Summary
Detail-oriented Quality Assurance Specialist with a proven track record at MMpackaging recognized for enhancing operational efficiency and achieving production goals. Expertise in root cause analysis and team collaboration drives effective multi-task management. Committed to delivering exceptional results that elevate customer satisfaction.
Overview
12
12
years of professional experience
Work History
Quality Assurance Inspector
MMpackaging
Indianapolis, IN
02.2023 - Current
- Reviewed engineering drawings, blueprints, and specifications for accuracy prior to production run commencing.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
- Ensured that all safety regulations were followed during inspections and tests.
Entrepreneur
Expresso Transportation
Indianapolis, IN
06.2022 - 11.2022
- Mentored and developed team members, preparing them for leadership roles within the organization.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted comprehensive market research to inform strategic decision-making.
- Developed and executed marketing campaigns that significantly increased brand awareness.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Box Truck Driver
HBM Transportation
Indianapolis, IN
09.2021 - 04.2022
- Responsible for pre-trip inspections to ensure safety and compliance with DOT regulations.
- Assisted customers with loading, unloading packages onto, off box truck as needed.
- Fostered relations with clients to build trust, resulting in repeat business and referrals.
- Communicated with dispatchers regarding any changes in route or schedule due to traffic or weather conditions.
- Kept meticulous records regarding invoices, payments, and special instructions regarding shipments.
Delivery Driver
Amazon Prime Products
Indianapolis, IN
07.2020 - 01.2021
- Received daily delivery instructions and route assignments from dispatch.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Kitchen Porter
Little Sisters Of The Poor
Indianapolis, IN
10.2016 - 03.2020
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Consistently handled high volumes of kitchen items by operating industrial dishwashing equipment.
- Maintained strict adherence to hygiene guidelines, preventing risks of contamination.
- Transported trash to dumpster, properly disposing of expired food items.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Cultivated strong team cohesion through active collaboration on tasks.
Barback
Marriot Hotel
Indianapolis, IN
05.2018 - 11.2018
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Effectively multitasked within fast-paced environment.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Provided excellent customer service while interacting with guests in a friendly manner.
Delivery Driver
Papa John's Pizza
Indianapolis, IN
04.2017 - 07.2017
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- Analyzed customer address to determine best route for timely delivery.
- Greeted customers upon arrival, took orders and provided product knowledge.
- Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
- Followed all vehicular laws and regulations, ensuring safe and legal operation of the delivery vehicle at all times.
Warehouse Packer
Sealed Air Cryovac
Indianapolis, IN
07.2013 - 08.2016
- Monitored and enforced quality assurance on all outgoing shipments.
- Identified and communicated any operational discrepancies to operators.
- Organized and packaged orders fulfilling customer specifications.
- Positioned merchandise on conveyor belts for wrapping and dispatch.
- Collaborated with team members to achieve daily production goals.
Education
High School Diploma -
North Central High School
Indianapolis, IN05-2013
Some College (No Degree) - Exercise Science
University of St. Francis
Fort Wayne, INSkills
- Meticulous attention to detail
- Communication skills
- Teamwork and collaboration
- Root cause analysis
- Proficient in managing multiple tasks
- Effective time management
References
References available upon request.
Timeline
Quality Assurance Inspector
MMpackaging
02.2023 - Current
Entrepreneur
Expresso Transportation
06.2022 - 11.2022
Box Truck Driver
HBM Transportation
09.2021 - 04.2022
Delivery Driver
Amazon Prime Products
07.2020 - 01.2021
Barback
Marriot Hotel
05.2018 - 11.2018
Delivery Driver
Papa John's Pizza
04.2017 - 07.2017
Kitchen Porter
Little Sisters Of The Poor
10.2016 - 03.2020
Warehouse Packer
Sealed Air Cryovac
07.2013 - 08.2016
High School Diploma -
North Central High School
Some College (No Degree) - Exercise Science
University of St. Francis
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