Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sendie Joseph

Coral Springs,FL

Summary

Dynamic and organized professional with proven customer service skills honed at Dunkin Donuts. Expert in front desk operations and appointment scheduling, enhancing efficiency and client satisfaction. Recognized for exceptional time management and effective communication, consistently delivering a welcoming environment and resolving customer inquiries with ease.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Recepcionist

Recepcionist
01.2025 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Resolved customer problems and complaints.

Dunkin Donut

Crew Members
11.2023 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cleaning Crew Member

Broward Professinal Cleaning
01.2022 - 01.2023
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.

Education

College Birde
Haiti Port Aux Prince
09-2016

Grand College Thycidide
Haiti
10-2013

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Scheduling

Certification

  • Licensed [Job Title] - [Timeframe]

Languages

Spanish
Native or Bilingual
French
English

Timeline

Recepcionist

Recepcionist
01.2025 - 03.2025

Dunkin Donut

Crew Members
11.2023 - 02.2025

Cleaning Crew Member

Broward Professinal Cleaning
01.2022 - 01.2023

College Birde

Grand College Thycidide

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Sendie Joseph